3CX Phone System 9 goes Unified Communications with Video support

Submitted by Elizabeth on July 26, 2010 – 6:24 pm30

V9 of the popular Windows Phone system adds video support, android client
and enterprise capabilities

London, 26 July 2010 – 3CX has released version 9 of its popular phone
system for Windows. Version 9 is a significant upgrade that adds video
support as well as enterprise features such as the ability to monitor
remote PBX installations via 3CX Assistant and automatic remote
installation and configuration of 3CXPhone and 3CX Assistant.

"3CX Phone System 9 is now a complete Unified Communications solution –We
have added standards based video and support for smartphones as clients.
At the same time we have added key enterprise features that widen 3CX's
appeal to larger companies"

"3CX continues to take market share and now has over 20,000 server
installations worldwide. I expect that with v9 this number will grow
dramatically."

Video support
V9 allows single click set-up of video calls with other 3CXPhone users or
with standards based video phones such as from Xlite, Yealink or
Grandstream.

Android smartphone support
3CX v9 allows Android smartphone users to make and receive calls from
anywhere using their extension. Android users just download the 3CXPhone
for Android softphone and configure it to use their 3CX Phone System
account.

Provisioning of 3CXphone and 3CX Assistant
Deploying and administering 3CXPhone and 3CX Assistant installations is
now much easier via the provisioning feature. Phone System users can
install the client apps by clicking on an HTTP link which will
automatically install and configure them. Changes to the configuration, as
well as software updates are automatically pushed out to the clients.

Multi Site – capability
Monitor presence and queues on remote PBXs and transfer calls between PBXs

SLA / Shared parking
Seamless Key System like functionality for "sharing" phone lines without
the need to transfer calls. Supports standards based SIP phones, no
proprietary phones required.

Microsoft Dynamics support
Trigger outbound calls from within Microsoft Dynamics and resolve inbound
calls to customer records automatically. All calls are reported and logged
with the relevant customer record.

Other Features

* 3CX Assistant now allows for creating conference calls to internal
and external users with a few mouse clicks
* Improved presence and call forwarding
* G722 support
* New Bundled High Performance web server: Abyss

Free Edition
3CX Phone System is available as a free edition as well as a commercial
edition. The Free edition can be downloaded here.

About 3CX
3CX is the developer of 3CX Phone System – an open standard unified
communications platform for Windows that works with standard SIP phones
and replaces a proprietary PBX. 3CX is more manageable and can deliver
substantial cost savings besides increasing productivity. 3CX Phone System
for Windows, has earned Windows Server Certification and has received
numerous awards, including The Windowsnetworking.com Gold Award, the
Windows IT Pro magazine 2008 Editor's Best Award and a Best Buy Award by
Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany,
Cyprus, Malta, Australia and Hong Kong. For more information visit:
http://www.3cx.com.

About DCMS
DCMS is the reseller for Indonesia - an IT company focuses on building,
access and manage IT infrastructure, web-app and managed services. Contact
us for detail: Jakarta 021-3924716 / 08121057533

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