PT Daya Cipta Mandiri Solusi

PT Daya Cipta Mandiri Solusi
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Kami memberikan solusi infrastruktur (data center, ruang server, structrure cabling ) , enterprise management system (ManageEngine, Nagios, PRTG, Solarwinds) dan IT management ( IT Review, IT Blueprint )

Wednesday, August 27, 2014

Bagaimana e-commerce mempengaruhi pola beli offline ?

How Will E-Commerce Evolve to Reflect Real-World Purchasing Behavior?

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Creating innovative purchasing systems to better reflect people's online behaviors can have greater influence than forcing users into a single "buy" option.
We recently had the privilege of presenting at the ClickZ Live conference in Hong Kong, where we spoke on the topic of smart analytics and how organizations can use design to make better sense and use of data.
One of our key points was around conversion rates: As marketers, we spend much of our lives trying to improve these. And often, the best we can ever hope for is an incremental improvement on an average. For all of 2013, theaverage conversion rate for mobile visitors to e-commerce sites across all sectors of the economy was 1.795 percent. Although ongoing, 2014 shows little sign of fundamentally changing this number.
To look at it a different way, try selling your services to a client where you deliberately and explicitly highlight that 98.205 percent of the people you direct toward your work will neither convert, refer, or return. Handshakes will be a lot harder to get.
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No matter how you cut it, conversion rates for most types of e-commerce stores are abysmal. There's very little room to escape the fact that we are really terrible at influencing human behavior. Why is this so?

Where Conversion Rates Come From

Human behavior - although complex in its manifestations and motivations - tends not to change very much over time. Marketers are often charged with improving these numbers, usually through optimizations to a landing page. This often boils down to finding ways to make more people click a "buy" button.
The problem with this approach is the assumption that the behavior of users can be easily changed or manipulated toward the outcome we want them to complete. But the opposite is almost always the case: Whenever you try to change an existing behavior, you are preparing to enter a long, hard fight which you almost certainly will not win.
The solution to this lies not in finding ways to modify human behavior, but to let the systems we create more neatly reflect existing behaviors while influencing and encouraging the behaviors we want customers and users to exhibit.

You Can't Change Behavior, But You Can Design for It

For e-commerce, this problem is neatly captured in the "buy" button. It is the main objective we have for every visitor we get to a page. Clicking that button is, unfortunately, also historically and behaviorally, the last thing customers are interested in doing.

"Buying" Is New, but Bartering Is Eternal

Trade is not new. It is one of the fundamental drivers of human progress throughout history, and has done more to shape the economic, political, and moral landscape of our world than any other activity in human existence.
So how did we get to a point where a force of nature has been reduced to an interaction which is, on average, 98.205 percent ineffective?
The answer comes down to understanding the difference between buying and purchasing, and how we express that in terms of an e-commerce purchase. Buying, at a discrete and fixed price, is a modern invention, and more an exception to the habits and behavior around commerce that has evolved over millennia. The department store itself - one of the institutions which caused the concept of fixed pricing to be widespread - has only existed for just more than 100 years. Rather, human behavior around commerce is geared toward negotiation and barter as the mechanism that facilitates purchasing. It is small wonder then, that most people, most of the time, do not make a purchase when visiting an e-commerce website. We are giving them a single, hard, and fast choice: buy now or leave instantly.
And given the option, we know what most people choose.

"Negotiate" Is the New "Buy Now" Button

Conversion rates - or at least the low numbers we tend to see for them - are a consequence of this dynamic. Constraining customers to the constraints of our own systems causes us to miss many opportunities.
The solution to this lies not in finding ways to modify human behavior, but in letting the systems we create more neatly reflect existing behaviors while influencing and encouraging the behaviors we want customers and users to exhibit.
It is in this context that we were recently lucky to have been introduced to a company that specializes in this type of service. And by making that change, we have seen the difference that introducing an automated negotiation mechanism to the e-commerce purchase process can make to customers and vendors.

Image used with permission from

Change the Interaction to Reflect the Behavior (Don't Force People Into the Constraints of Your Product)

In the future, we expect, and will be excited to see, the evolution of interactions around e-commerce to more accurately reflect the nuances and preferences of human behavior. Ultimately, commerce and trade are ancient human traditions, and we should be aiming for much higher impact and return on behavior than the incremental improvements we are setting as the benchmark at the moment.

Tuesday, August 26, 2014

Remote BTS Site Access Control

The backbone of AKCP’s BTS Site Access Control monitoring system is the AKCess Pro Server. Installed at a central location, the AKCess Pro Server enables administration and control over your entire BTS Site Access Control infrastructure.

No Internet Connection? No Problem.

AKCP understand the challenges related to distributed network installations. AKCP designs and manufactures complete, off-grid system solutions that allow you to monitor remote sites, even over a cellular network.
AKCP’s on-board SIM-Modem ensures that your system is able to send and receive : 
  • New User / Card Data
  • Cabinet or Door Permissions,
  • Remote Unlock Actions,
  • Remote Access Logs,
  • Sensor Data Logging,
  • Alerts and Notifications,
  • Remote Site CCTV Video Capture and more…
Our intelligent remote site hardware allows you to schedule, not only when this information is sent but what information is transferred to the central office. This helps to lower cellular network costs by decreasing bandwidth requirements and increases the overall system efficiency.
If the data link between the central server and the remote site hardware is interrupted. The remote site hardware will collect and store all access, sensor and video information locally and send it once communication to the central server has been restored.
AKCP access control operates autonomously with no need for communication to a central server. To authenticate user access, the remote controller contains a complete database of up to 20,000 users.

Manage thousands of employees.

AKCess Pro Server makes it easy to add and manage users, groups, door or remote cabinet access schedules from any location.
  • Remote BTS Site Access Control Manage UsersTake control of one, easy-to-use interface and manage thousands of sites from any location in the world.
  • Names, departments and profile pictures are stored at each central server location.
  • Access Permissions can be added amended or revoked at any time.
  • Updates to Access Permissions are distributed to all cabinet locations from the software. No additional maintenance teams are required.

Access Logs and Door Status Reports

Each access attempt is recorded along with the door status. All door or cabinet access information can be exported as a report for internal QC checks.
Remote Card Swipe shown on Access Log


AKCess Pro Server can make a phone call to maintenance engineers if the remote BTS site they have been working on has not be secured correctly after having left the site.

AKCess Pro Server Automatically Calls Engineers
Remote Site Text MessageUnanswered calls can be automatically escalated to a follow up SMS or Email notification sent to multiple recipients.

AKCess Pro Server can also trigger additional on-site preventative measures such as turning on a siren alarm, a cooling system or a camera.

Off-grid rechargable power supply and battery monitoring

AKCP remote units can be used off-grid with a solar panel and battery charge controller. When in ultra low power mode, AKCP remote units draw a limited amount of power from the battery. This not only extends the life of the battery due to lowering heat dissipation, but also limits the amount of time taken to recharge the battery. This comes in useful in days of limited sunlight hours.
Temperature and Battery Health monitoring sensors can be added to check battery health so that scheduled maintenance can be arranged before power outages occur.

Synchronize Video with Event Data

Cabinet and Door Access videos can be reviewed using AKCess Pro Server from the central location. Review hundreds of hours of cabinet access attempts and filter to find critical status video in seconds. 
Cameras can be embedded into remote site cabinets to capture entry attempts on cabinets or in telecom rooms.
Choose to record 24/7 or on a sensor event to limit overall bandwidth usage.