Posted by Dion Hinchcliffe @ 6:57 pm Marc Benioff, CEO of Salesforce.com, the well-known CRM and cloud computing company — and now soon-to-be social software vendor — wrote a guest post on TechCrunch late last week making the case for “why enterprise software should take its cues from Facebook and become more social.” It’s a premise that’s been offered up countless times since Web 2.0 became a widespread trend and it will probably be invoked many more times. Yet the urgency is becoming more pronounced as the latest social tools appear seemingl…
If you are just entering a relationship or renewing it, governance rules of the road should be followed Outsourcing is only as successful as you plan, manage and direct the relationship. The rules of the road that should be followed are: * Make sure your enterprise management initiatives include all the data and information related to outsourced processes and that they are tracked throughout the lifecycle of the relationship. * Duplicate functions typically exist in organizations likely which create redundancies and increasing costs -…
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