Sunday, July 10, 2011

The time has come for a single view of IT

The time has come for a single view of IT
ManageEngine IT360
According to Gartner, “The integration of availability and performance management tools with the service desk promises increased IT operations efficiencies, resulting in reduced IT downtime and improvement in service quality and support to the end user.” ManageEngine IT360, is that one tool that out-of-the-box provides integrated availability and performance management, along with ITIL enabled service desk. It provides IT managers a single view of their entire IT infrastructure, which includes:
  • Mission-critical applications
  • Network and servers
  • Database
  • Bandwidth
  • Open and pending tickets
Break all the silos! Check the benefits of this unified approach from Gartner’s report here.