Selamat atas selesainya implementasi IT360 di PLN BATAM

Selamat atas selesainya implementasi IT360 di PLN BATAM. Kami bangga melayani Anda.
IT360 merupakan solusi terintegrasi yang dapat digunakan untuk memonitoring business service, network monitoring, server monitoring, aplikasi monitoring, database monitoring, bandwidth monitoring, IT asset monitoring yang dilengkapi dengan helpdesk berbasis ITIL.

Semua solusi ini menjawab kebutuhan monitoring dashboard IT di banyak perusahaan dan instansi. Silahkan hubungi kami untuk menjawab seluruh kebutuhan ini.


ManageEngine IT360 Features

Managing mission critical business applications is now made easy through ManageEngine IT360. With agentless monitoring methodology, monitor your applications, servers and databases with ease. Agentless monitoring of your business applications enables you high ROI and low TOC. With integrated network monitoring and bandwidth utilization, quickly troubleshoot any performance related issue with your network and assign issues automatically with ITIL based ServiceDesk integration.

Business Service Management

  • Add a Business Context to your IT Resources
  • Define dependencies and improve Fault Management and SLA Management
  • Reduce Application Support and Maintenance Costs
  • Easy Troubleshooting
Business Service Management

Network Monitoring

  • End-to-end Network infrastructure platform that offers advanced fault and performance management across WAN, VoIP services, network devices, and other IT infrastructure such as printers, UPS etc.
  • Automatic discovery of network devices.
  • Extensive list device and interface templates containing device configurations.
Network Monitoring
Server Availability and Monitoring

Server Monitoring

  • Agentless approach to server monitoring 
  • Monitoring of server load, disk utilization, Processes, memory utilization, Disk I/O stats, server CPU utilization etc.
  • Enables an IT administrator to identify whether a problem reported is caused by the underlying operating system or the application or a service.
  • Capabilities include support for Linux, Windows, Solaris, AIX, HP UX etc.

Application Monitoring

  • Provides in-depth monitoring of web applications, be it a CRM application, banking/finance application or any business critical application.
  • Ensures the health and availability of your application servers through Microsoft .NET Monitoring, Oracle Application Server Monitoring, JBoss Monitoring, Tomcat Monitoring, WebLogic Monitoring, WebSphere Monitoring and SAP Perfomance Management. 
  • Ensures higher uptime by detecting and diagnosing problems of application servers and their services faster.
Application Performance Monitoring
Database Monitoring

Database Monitoring

  • Monitors a heterogeneous database server environment that may consist of Oracle database, MS SQL, Sybase, IBM DB2 and MySQL databases.
  • Out-of-the box reports, DBAs can plan inventory requirements and troubleshoot incidents quickly.
  • Keep tab on the database size, buffer cache size, database connection time

Bandwidth Monitoring

  • Just direct NetFlow exports from your NetFlow-enabled devices to get the most detailed view of bandwidth usage across your network.
  • View bandwidth usage patterns and generate reports across LAN and WAN links without having to deploy expensive hardware probes
  • Provides an in-depth visibility into network traffic and its patterns.
  • Gives business knowledge of real-time network behavior and how traffic impacts the network's overall health.
Web site Performance Monitoring

IT Asset Management

  • Complete inventory of hardware and software assets.
  • Track ownership and history of assets through Agent-less scanning
  • Scheduled Audit of IT Assets
  • Quickly ascertain the dependability of asset with a business service or another asset
  • Discover and list all the instances of software inventory across your organization
  • Monitors the software license compliance to maintain the complete software asset inventory management.
Performance Reporting

ITIL Based ServiceDesk

  • Integrated service desk to manage all your communications from a single point.
  • ITIL ready service desk that includes Incident management, Problem management, Change management & Configuration management Database(CMDB). 
  • Includes a Solutions (Knowledge Base) module that allows you to document best practices and solutions to common problems in an online knowledge base.
  • Ability to convert the alerts arising out of the system as Incident in the Service Desk automatically.
  • Automatically assign the incoming tickets to the concerned techician or technician group
Automatic Ticketing of Performance issues

Performance Reporting

  • Simple interface with more canned reporting profiles.
  • Report can be created off every attribute that is monitored.
  • Scheduled and Automatic emailing of periodic reports.
  • Ability to export data into either PDF, CSV or XLS formats.
  • View in-depth historical data through 7/30 reports.
Performance Reporting

Enterprise Architecture

ManageEngine IT360 Enterprise Architecture
  • ManageEngine IT360 uses a Central Server - Probe Server architecture to remotely monitor IT resources
  • Each ManageEngine IT360 Probe Server, installed at remote locations, performs auto discovery and monitoring
  • Data from multiple ManageEngine IT360 Probe Server are collected, aggregated on the Central Server for alarm processing and reporting
  • ManageEngine IT360 Central Server uses secure (HTTPS) connection to communicate with the Probe Server
Note: The above architecture applies to Enterprise Edition of ManageEngine IT360.

Key Benefits of ManageEngine IT360

For IT OperationsFor Line of Business Managers
  • Prioritize Issues in Production
  • Identify Root Cause of Performance Issues Quickly
  • Plan Capacity and Ensure Higher ROI
  • Reduce People Costs by Simplifying Workflows
  • Understand Performance of Business Applications
  • Monitor End User Experience
  • Track KPIs and Business Metrics
  • Custom Dashboards for various Stakeholders

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