Tentang SLA (Service Level Agreement) & BSM
What are SLAs? SLAs are agreements that exist between business units and IT environments where the level of a service is defined to ensure reliable operations. They effectively document business or customer performance and availability expectations of an application or service. 3 Major Types of SLAs SLAs mean different things depending on the context. So let’s define three common types: Contractual: this kind of agreement is negotiated between two companies, for example between an outsourcer (IBM Global Services, or a smaller ma…
Apa dampak Software Defined Networking utk Network Admin
What is Software-Defined Networking (SDN) and How Will it Impact the Network Administrator? What is SDN? Software-Defined Networking has become one of those industry buzzwords that quickly gets so over-used and distorted that it is hard to tell what it really means or if it really matters. In this blog post I'll try to go back to the basics of what is SDN and how it is likely to impact the network administrator. SDN was defined by the Open Networking Foundation (ONF), a standards group founded in 2011 by Deutsche Telekom, Facebook, Google…
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