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Identify network faults and start resolving them much before your boss or an end-user calls!
Network Fault Management is all about staying current with what is happening in your network, be it an unforeseen outage or performance degradation. Detect, recover and limit the impact of failures in your network using OpManager, your 24/7 network surveillance. The powerful fault management capability of OpManager helps you isolate and resolve a fault in a wink.
Be the first to detect
Detect a fault from wherever you are! OpManager alerts you over an SMS and Email. Alerts are also sent as RSS Feeds. The capability to instantly alert you of a network trouble ensures that no time is lost in resolving it.
- Be notified through Email, SMS and via RSS feeds
- Check the alerts on the Smartphone GUI (iPhone and Blackberry)..
Isolate and troubleshoot a fault
Perform first-level troubleshooting to assess the damage and work out possible quick resolutions. Drill-down to the root cause quickly and speed up the resolution time using the interactive built-in web-based tools.
- View Real-time graphs.
- Trouble-shoot using Process diagnostics, Switch Port Mapper, Mib Browser
- Connect to the devices over RDP, or Telnet/SSH sessions.
Track and resolve outages quickly
Automate resolutions by plugging-in your own programs/scripts and let a fault 'heal itself'. So, even as you are busy jumping locations and floors attending to the network needs, OpManager keeps some faults at bay. Track the faults requiring prolonged analysis by logging requests in the helpdesk.