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Monday, June 17, 2013

VMWare vCenter, Desktop Management dalam IT360

ManageEngine Brings VMware vCenter, Desktop Management Features to IT360

Integrated IT Management Solution Gains Deeper Visibility into Real-Time Virtual Infrastructure; Integrates with Company's Desktop Management Solution

PLEASANTON, Calif. - August 27, 2012 - ManageEngine, the real-time IT management company, today announced immediate support for VMware vCenter Server in the latest release of IT360, the company's integrated IT management solution. IT360, which already has monitoring support for VMware vSphere®, can now give deeper visibility into virtual servers managed by VMware vCenter Server.
Additionally, the latest release of IT360 integrates with Desktop Central, ManageEngine's widely accepted desktop management solution, enabling administrators to centrally view desktop assets along with other IT and non-IT assets, as well as automate ticket management workflows, specifically for desktops within IT360's unified console. IT360 also gains enhanced end-user monitoring capabilities with support for LDAP server, DNS server, Ping monitoring and mail server.
ManageEngine will demonstrate IT360 and its latest features in booth #2340 at VMworld® 2012, being held at Moscone Center in San Francisco, August 26-30, 2012.
With the enhancements to IT360, IT management teams get a comprehensive solution that offers a single dashboard view of their entire IT infrastructure. Enterprises today have a varied set of heterogeneous IT systems that can be difficult to manage using multiple tools and consoles. IT360 allows enterprises to monitor their end-to-end infrastructure including applications, servers, network devices and databases from one console. It also performs detailed traffic and bandwidth forensics for optimum utilization and allocation of bandwidth. The built-in, ITIL-ready service management module makes it easier to track SLAs and service requests generated by users.
"It has been our goal to strengthen integration capabilities in IT360 with not only our own products but also industry-leading solutions. With the growing adoption of VMware vCenter Server in the virtualization world, it was imperative for us to build support for VMware vCenter Server monitoring. IT360 users can leverage this feature to have a centralized, real-time view of VMware vSphere® hosts and virtual machines in the data center," said Sridhar Iyengar, vice president, product management, at ManageEngine. "Enabling integration between IT360 and Desktop Central allows IT technicians to monitor and manage not only backend infrastructure but also end-user workstations and mobile access devices from a unified console."

What to Expect from IT360/Desktop Central Integration

  • Single sign-on: No need to maintain different accounts for desktop administration and NOC activities. However, roles with access privileges can always be created for restricted access.
  • Centralized asset inventory: All asset types, be it backend infrastructure such as network devices or desktops, can be managed from a centralized asset inventory.
  • Enhanced efficiency and productivity: All IT management information converging into a single tool. Desktop users can raise service requests, and technicians can fulfill the requests from the same console.
  • 360-degree ITIL implementation: All IT assets can be configured into a common configuration management database, so assets can be managed from one console.
For more information on IT360, visit For more information on ManageEngine, please visit; follow the company blog at, on Facebook at and on Twitter at@ManageEngine.

Related ManageEngine Resources

Related ManageEngine News

  • ManageEngine IT360 Integrated IT Management Now Available for the iPad;

About IT360

The IT360 dashboard provides a 360-degree view across IT to proactively monitor performance. It is designed to monitor and manage IT infrastructures for medium and large enterprises, and it adds a business context to monitoring IT resources to help the various stakeholders understand the impact of downtimes on the business. IT360 comprises network performance, server and application performance, database performance, and end-user experience management for IT operations and an ITIL helpdesk for IT service management, all in one product. In addition to direct use by enterprises, IT360 is also available for MSPs who offer IT management-as-a-service. For more information, please visit

About ManageEngine

ManageEngine delivers the real-time IT management tools that empower an IT team to meet an organization’s need for real-time services and support. Worldwide, more than 60,000 established and emerging enterprises - including more than 60 percent of the Fortune 500 — rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp. with offices worldwide, including the United States, United Kingdom, India, Japan and China. For more information, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

DCIM di ManageEngine (IT360, Password Manager Pro dan DeviceExpert)

ManageEngine to Demonstrate Key Enhancements to DCIM Offerings at Gartner Data Center Conference, Las Vegas

IT360, Password Manager Pro, DeviceExpert Enhancements Help Data Centers Bolster Security; Gain Holistic Management and Real-Time Visibility over Network Assets

  • Integrated IT management solution IT360 gains storage monitoring
  • Password Manager Pro offers advanced protection against cyber-attacks
  • DeviceExpert automates change control and policy enforcement for network devices
Gartner Data Center Conference - LAS VEGAS and PLEASANTON, Calif. - December 3, 2012  -  ManageEngine, the real-time IT management company, today announced that it will showcase the latest enhancements to its data center infrastructure management (DCIM) offerings along with the rest of its integrated IT management portfolio in booth #122 at the Gartner Data Center Conference being held in Las Vegas, NV, December 3-6, 2012. A silver sponsor of the event, ManageEngine will be demonstrating how its DCIM products help enterprise data centers gain holistic management and real-time visibility of their network assets while automating tasks and bolstering internal controls to stay secure, ensure business continuity and enhance productivity.
Data centers represent the nerve center of IT enterprises. With the presence of a complex mix of databases, network devices, and applications as well as physical, virtual and cloud-based systems, modern-day data centers present a unique challenge for IT operations. With cyber-crime looming large, data center operations are required to be not only robust and efficient, but also highly secure to ensure business continuity and data integrity.
"Monitoring the IT infrastructure in data centers for performance, reliability, security, capacity and utilization every single second is proving crucial now as downtime costs could exceed $1 million in fields like manufacturing," said Raj Sabhlok, president of ManageEngine. "Data centers with enterprise-grade SLAs need real-time visibility and control over the happenings in the multi-vendor IT infrastructure, supported by workflow-driven advanced automation capabilities. Meanwhile, to combat internal and external cyber-threats, it has become absolutely essential to consolidate, secure, control and monitor privileged accounts that are all-pervasive in data centers. ManageEngine has engineered the enhancements to IT360, Password Manager Pro and DeviceExpert with these critical industry requirements in mind, offering a holistic solution that empowers administrators with real-time visibility, control and security."

ManageEngine Highlights at Gartner Data Center Conference

Storage monitoring with IT360: The integrated IT management solution, IT360, now supports multi-vendor storage area networks (SANs) and network-attached storage (NAS) for storage devices like storage arrays, fabric switches, tape libraries, host servers and host bus adapter cards. With IT360, enterprises can also leverage the integrated ITIL-ready service management module in IT360 for asset management with ITIL's best practices. The integrated CMDB maintains a centralized database of all assets, not only those within the data centers but also those in the internal IT teams. This way, IT360 enables organizations to maintain a centralized, single-console repository of the assets to make accurate decisions. IT360 already provides support to monitor all network and application-based data center infrastructure including virtualized environments and cloud-based applications.
Privileged session management in Password Manager Pro: Privileged sessions launched from Password Manager Pro can be completely video recorded, archived and played back to support forensic audits. By monitoring all actions performed by privileged accounts during privileged sessions, enterprises can gain complete visibility and counter threats to information security that arise from outside as well as inside the corporate firewall. Thus, in a single, unified solution, Password Manager Pro delivers both privileged identity management and session management. It helps enterprises consolidate all the privileged accounts and centrally control them in fully automated fashion, thereby putting an end to the convoluted manual password management practices. Password Manager Pro helps establish access controls across data centers, taking care of the access management requirements of DCIM.
Automated, fully consolidated network configuration and change management (NCCM) throughDeviceExpert: DeviceExpert provides REST APIs, facilitating integration with an enterprise configuration management database (CMDB), which helps administrators leverage network monitoring, configuration management, and change control in complete alignment with the enterprise CMDB, keeping it up to date with respect to device configurations and resulting in better management of network assets. The change control feature in DeviceExpert helps administrators track configuration changes to network devices in real time and prevent unauthorized changes. Configurations can be checked for compliance to policies and industry best practices. The automation capabilities eliminate human errors and help when rolling out changes to multiple devices.

Pricing and availability

Storage monitoring in IT360 is available immediately. Download IT360 at, and for pricing, visit
Privileged session recording is available immediately in Password Manager Pro 6.7. In addition to a free edition and a fully functional, free 30-day evaluation edition, Password Manager Pro is available in paid editions with prices starting at $495 per year. All editions can be downloaded at
REST APIs are available immediately in DeviceExpert 5.8 with prices starting at $795. DeviceExpert is available for download at A fully functional, 30-day trial version is also available for download.
For more information on ManageEngine, please visit; follow the company blog at, on Facebook at and on Twitter at @ManageEngine.

Related ManageEngine News

  • ManageEngine Strengthens Password Manager Pro with Session Recording;
  • ManageEngine Brings VMware vCenter, Desktop Management Features to IT360;
  • IT Customers Weather "Summer of Hackers" Protected by ManageEngine Password Manager Pro;

About ManageEngine IT360

The IT360 dashboard provides a 360-degree view across IT to proactively monitor performance. It is designed to monitor and manage IT infrastructures for medium and large enterprises, and adds a business context to monitoring IT resources to help the various stakeholders understand the impact of downtimes on the business. IT360 comprises network performance, server and application performance, database performance, end-user experience management for IT operations and an ITIL help desk for IT service management, all in one product. In addition to direct use by enterprises, IT360 is also available for MSPs who offer IT management. The latest version of IT360 will feature support for the management console on an iPad in addition to other features. IT360, with the latest iPad support, will ensure that business and IT users can keep track of key IT metrics and make informed and meaningful decisions in real time, anytime and anywhere, to ensure business continuity. For more information, please visit

About ManageEngine Password Manager Pro

Password Manager Pro is a secure vault for storing and managing shared, sensitive information such as passwords, documents and digital identities of enterprises. The benefits of deploying Password Manager Pro include eliminating password fatigue and security lapses by deploying a secure, centralized vault for password storage and access; improving IT productivity many times by automating frequent password changes required in critical systems; providing preventive and detective security controls through approval workflows and real-time alerts on password access; and meeting security audits and regulatory compliance such as SOX, HIPAA and PCI. For more information on Password Manager Pro, visit

About ManageEngine DeviceExpert

ManageEngine DeviceExpert is a web-based, multi-vendor network configuration and change management (NCCM) solution for switches, routers, firewalls and other network devices. Trusted by thousands of network administrators around the world, DeviceExpert helps automate and take total control of the entire lifecycle of device configuration management. For more information on DeviceExpert, please visit

DCIM - Data Center Infrastructure Management, software manajemen data center Anda.

Data center infrastructure management (DCIM) tools monitor, measure, manage and/or control data center utilization and energy consumption of all IT-related equipment (such as servers, storage and network switches) and facility infrastructure components (such as power distribution units [PDUs] and computer room air conditioners [CRACs]).

Data Center Infrastructure Management (DCIM) is an emerging (2012) form of data center management which extends the more traditional systems and network management approaches to now include the physical and asset-level components. DCIM leverages the integration of information technology (IT) and facility management disciplines to centralize monitoring, management and intelligent capacity planning of a data center's critical systems. Essentially it provides a significantly more comprehensive view of ALL of the resources within the data center.
The deployment of a successful DCIM solution is achieved through the implementation of specialized software, hardware and sensors. The promise of DCIM is to enable a common, real-time monitoring and management platform for all interdependent systems across IT and facility infrastructures. Over the longer term, a great deal of intelligence will be added upon this structure as well as highly specialized automation capabilities to create a dynamic infrastructure that can actually self-adjust or tune itself to more closely match data center resource supply with workload demand.[1] With over 100 vendors now claiming that they offer components that fit within the DCIM landscape, the rapid evolution of the DCIM category is leading to the creation of many associated data center performance management and measurement capabilities, including DCeP - Data Center Energy Productivity and DCPM - Data Center Predictive Modeling with the intention of providing increasingly cost-effective operations support for certain aspects of the data center.
Since its identification as a missing component for optimized data center management, the broad DCIM category has been flooded with a wide range of point-solutions and hardware-vendor offerings intended to address this void. The analyst firm Gartner Research has started using a set of terms to try and segment this population of DCIM vendors. DCIM Suite vendors number around a dozen in 2012, and consist of software offering which are comprehensive and integrated in nature. These suites deal with lifecycle asset management, and touch upon IT and Facilities. A second term, DCIM Specialists is used to describe the rest of the DCIM vendors. In general, these specialists can be viewed as enhancements to the DCIM Suite offerings. (The term DCIM Ready is also used by some to describe this same group of vendors providing enhancement solutions)
The large framework providers are re-tooling their own wares and creating DCIM alliances and partnerships with various other DCIM vendors to complete their own management picture. The inefficiencies seen previously by having limited visibility and control at the physical layer of the data center is simply too costly for end-users and vendors alike in the energy-conscious world we live in. These large framework providers include Hewlett-PackardBMCCA and IBM/Tivoli and have promised DCIM will be part of their overall management structure and are scrambling to do so through these in-house and partnership efforts.
While the physical layer of the data center has historically been viewed as a hardware exercise, there are a number of DCIM Suite and DCIM Specialist SOFTWARE vendors such as (alphabetically) Altima, APC by Schneider Electric, Cormant, Emerson, FieldView, Nlyte, Rackwise, Raritan, RFcode and Sentilla who boast varied DCIM capabilities including one or more of the following; Capacity Planning, high-fidelity visualization, Real-Time Monitoring, Environmental/Energy sensors, business analytics, Process/Change Management and integration well with various types of external management systems and data sources.
Clearly, data center management domains are converging across the logical and physical layers.[2] This type of converged management environment will allow enterprises to use fewer resources, eliminate stranded capacity, and manage the coordinated operations of these otherwise independent components.[3]

Driving factors[edit]

According to most of the major IT analyst firms, the use of some form of DCIM is expected to grow to over 60 percent market penetration by 2015, versus less than 10% percent market penetration seen in 2012. There are several trends driving the adoption of DCIM. These drivers include:[4]


At a high level, DCIM can be used to address data center availability and reliability requirements, DCIM can identify and eliminate sources of risk to increase availability of critical IT systems. DCIM tools can be used to identify interdependencies between facility and IT infrastructures to alert the facility manager to gaps in system redundancy.
Worth noting is a segmentation that is beginning to occur at the end of 2012. The roster of DCIM suppliers is becoming grouped (in many public forums) into two buckets, or segments in an attempt to reduce the customer confusion when researching DCIM solutions. The first bucket is the integrated software suites, where a comprehensive set of lifecycle asset management features are brought together and share a common view of the data center. Integrated repositories, reporting and connectivity are all expected to exist within these suites. Suites share a common look and feel and leverage all of the underlying asset knowledge where appropriate. A single source of truth exists across the entire suite for any given attribute.
The second group of DCIM suppliers includes all of the remaining 100+ vendors. These vendors enhance the DCIM suites and can exist as stand-alone solutions as well. These solutions are also referred to as 'specialists' or 'DCIM-ready' components. These include sensor systems, power management solutions, analytics packages, and monitoring. One of more of these enhancement solutions will likely be deployed or coupled with a single selected DCIM suite.
To reduce energy usage and increase energy efficiency, DCIM enables data center managers to measure energy use, enabling safe operation at higher densities. According to Gartner Research, DCIM can lead to energy savings that reduce a data center's total operating expenses by up to 20 percent. In addition to measuring energy use, CFD is used to create a Virtual Facility to maximize the use of airflow, which further drives down cooling infrastructure costs.
Certain vendor implementations of DCIM Suites will allow optimal server placement with regard to power, cooling and space requirements and there is a US Patent (7,765,286) which provides a discussion about this type of intelligent placement based upon one or more existing data center conditions.[6]
DCIM software is used to benchmark current power consumption through real-time feeds and equipment ratings, then model the effects of "green" initiatives on the data center's power usage effectiveness (PUE) and data center infrastructure efficiency before committing resources to an implementation.

Evolution of tools[edit]

Traditional approaches to resource provisioning and service requests have proven to be ill suited for virtualization and cloud computing. The manual handoffs between technology teams were also highly inefficient and poorly documented. This initially led to poor consumption of system resources and an IT staff that spent a lot of time on activities that provided little business value. In order to efficiently manage data centers and cloud computing environments, IT teams need to standardize and automate virtual and physical resource provisioning activities and develop better insight into real-time resource performance and consumption.[7]
Data center monitoring systems were initially developed to track equipment availability and to manage alarms. While these systems evolved to provide insight into the performance of equipment by capturing real-time data and organizing it into a proprietary user interface, they have lacked the functionality necessary to effectively monitor and make adjustments to interdependent systems across the physical infrastructure to address changing business and technology needs.
More sophisticated integrated monitoring and management tools were later developed to connect this equipment and provide a holistic view of the facility's data center infrastructure. In addition to enabling the comprehensive real-time monitoring, these tools were equipped with additional modeling and management functionality to facilitate long-term capacity planning; dynamic optimization of critical systems performance and efficiency; and efficient asset utilization.[8]
In response to the rapid growth of business-critical IT applications, server virtualization became a popular method for increasing a data center's IT application capacity without making additional investments in physical infrastructure. Server virtualization also enabled rapid provisioning cycles, as multiple applications could be supported by a single provisioned server.
Modern data centers are challenged with disconnects between the facility and IT infrastructure architectures and processes. These challenges have become more critical as virtualization creates a dynamic environment within a static environment, where rapid changes in compute load translate to increased power consumption and heat dispersal.[9] If unanticipated, rapid increases in heat densities can place additional stress on the data center's physical infrastructure, resulting in a lack of efficiency, as well as an increased risk for overloading and outages.[10] In addition to increasing risks to availability, inefficient allocation of virtualized applications can increase power consumption and concentrate heat densities, causing unanticipated "hot spots" in server racks and areas. These intrinsic risks, as well as the aforementioned drivers, have resulted in an increase in market demand for integrated monitoring and management solutions capable of "bridging the gap between IT and facilities" systems.[11]
In 2010, analyst firm Gartner. Inc. issued a report on the state of DCIM implementations and speculated on future evolutions of the DCIM approach. According to the report, widespread adoption of DCIM over time will lead to the development of "intelligent capacity planning" solutions that support synchronized monitoring and management of both physical and virtual infrastructures.[1]
Intelligent capacity planning will enable the aggregation and correlation of real-time data from heterogeneous infrastructures to provide data center managers with a common repository of performance and resource utilization information.[12] It also will enable data center managers to automate the management of IT applications based on server capacity—as well as conditions within a data center's physical infrastructure—optimizing the performance, reliability and efficiency of the entire data center infrastructure.