Command Center
Emergency Response
Major emergencies require a coordinated response from local, state, and federal agencies, as well as private and non-profit organizations. It is of mission critical to ensure information gathering, decision making, and resource allocations are carried out efficiently. The role of an emergency operations center is to function as a central clearinghouse for information coordination, resource requests, and decision making.
There are many components that make up an effective and successful Emergency Response.
Incident monitoring:
Emergency management agencies track incidents that affect or could potentially affect their area of responsibility. Emergency management staff monitors radio frequencies used by County and City emergency responders, local and national news, weather conditions, and 911 calls, among other communications channels. Communication links with local, state, and federal agencies must be maintained in order to notify officials when incidents or issues of concern arise.
Field response:
Field responders to larger incidents to facilitate interagency communication and resource requests. On-scene coordination must ensure responding agencies follow incident command protocols to effectively respond to incidents.
Emergency Operations Center:
During major emergencies and special events, an Emergency Operations Center (EOC) is typically activated. The EOC must have enough space for representatives from local, state, and federal agencies as well as private and non-profit entities. An EOC functions as a central clearinghouse for information coordination, resource requests, and decision making.
Recovery and Relief:
Following an emergency, coordination with government agencies and nonprofit organizations to provide assistance to disaster victims and manage relief efforts, donations, and spontaneous volunteers.
It is imperative at every component of an Emergency Response that all shareholders are able to communicate with disaster and emergency responders when existing communications have been cut off or destroyed.
In the initial stages of a disaster, communications with emergency personnel is critical to determine the right level of response that will ultimately impact public safety. By implementing a mobile operations center where local, state and federal officials can coordinate activities at or near the site of the response by keeping communications functioning. When implementing a mobile command emergency operations center, officials will have access to satellite voice, video and data communications as well as the ability to set up a cellular network when and where they need it.
S. P. E. A. R.
A Complete Incident Management System…
- On Scene Command Integration Module
- “Reach back” Satellite Communications Module
- Voice Interoperability Module
- Incident Site Communications Module