How to add a Webphone to your website By connecting a webphone to Ozeki Phone System XE you can provide your customers the ability to reach your support staff easily. Any web browser is capable of handling microphones and web cameras, making voice and video chat become available. This leads to numerous new possibilities: fast, effective and easy-to-use availability (results in higher income) for companies, great quality communication and also fast, effective and easy-to-use accessibility for the customer. Video tutorial series: How t…
Blueprint: Big Data Opportunities for Communication Service Providers Sunday, May 17, 2015 Analytics , Big Data , Blueprint , Tech Mahindra 1 comment by Vishwanath Ramachandran, Principal Consultant, Communications Vertical Group – Tech Mahindra Big Data Analytics was meant to be the panacea to attain the next big leap for growth, innovation, new streams of revenue and productivity. Many businesses are storing data that could form the basis for strategic decisions and planning. However, organizations are astonished to see the …
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