Company Now Offers Cloud-Based IT Management Apps Hosted in European Union
Company Now Offers Cloud-Based IT Management Apps Hosted in European Union Major step toward cloud-based data security and privacy for organizations in the EU Flagship ITSM offering, ServiceDesk Plus, now accessible at http://ow.ly/AZmN308cPwB ; Mobile Device Manager Plus coming in February PLEASANTON, Calif. - Jan.23, 2017 - ManageEngine , the real time IT management company, today announced the opening of its two new ISO 27001-certified data centers in the EU - one in Amsterdam, Netherlands and another in Dublin, Ireland. This annou…
Mana yang duluan diimplementasikan dlm ITSM ?
PENDAHULUAN Artikel ini saya tulis dengan maksud berbagi tentang layanan yang dimiliki Equine Advisory Services yaitu IT Service Management (ITSM) berbasis Information Technology Infrastructre Library (ITIL) , dimana di dalamnya akan secara spesifik membahas mengenai incident, problem & change management. Apakah IT SERVICE MANAGEMENT (ITSM)? IT Service Management (ITSM) adalah suatu metode pengelolaan aktivitas teknologi informasi yang fokus memberikan layanan prima kepada para pengguna/pelanggannya. Tujuan utama ITSM adalah menye…
Apa beda ITSM dan ITIL ?
ITSM vs. ITIL: What’s the Difference? 1.5K 491 103 MARCH 24, 2015 BY STUART RANCE TAGGED WITH: ITIL , ITSM Free Download: ITIL 5 Book Set Get the booklets If you’re not sure whether you need ITSM or ITIL®, then I’m pretty sure you’re asking the wrong question. It’s not an “either/or” decision. IT service management (ITSM) is what you do to manage the services you deliver to your customers, even if you don’t actually use that term. ITIL is a best practice framework for ITSM, and you should think about adopting some ideas fr…
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