Apakah Anda perlu HELPDESK yang bisa digunakan oleh beragam departemen di perusahaan anda, seperti IT, HR, Finance, Maintenance, Legal, Marketing dan Sales . Ya konsep itu namanya ENTERPRISE SERVICE MANAGEMENT. Bila anda perlu yang berbasis CLOUD , dan bisa diakses dari mana saja, anda bisa gunakan FRESHSERVICE. Berikut videonya.
Magic Quadrant for IT Service Management Tools Published 6 October 2020 - ID G00451024 - 35 min read IT service management tools are vital for infrastructure and operations organizations to deliver business value in the services they provide. This research profiles vendors in the enterprise ITSM tool market to help I&O leaders align them against their current and future IT roadmaps. Market Definition/Description ITSM tools help infrastructure and operations (I&O) organizations manage the consumption of IT services, the infrastructure…
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