Semoga ZOOM semakin jaya di tahun 2021

Dear Valued Customer, Throughout the tumultuous, challenging, and trying year that was 2020, we at Zoom took the responsibility of keeping the world connected seriously. As nearly everything about the world around us changed, Zoom adapted and evolved so that you could collaborate with your colleagues remotely, connect with far away family and friends, and maintain a bit of normalcy in your everyday life. From security enhancements to product updates and platform launches, we’ve experienced unprecedented growth alongside you. While we’re looking ahead to a better and brighter 2021, we also wanted to look back for a moment and recap some highlights from the past year. We hope that you’ll continue to take advantage of these features, empowering yourself and your workforce through all that Zoom has to offer. End-to-End Encryption: As our customer base exponentially expanded throughout the year, security became Zoom’s number one priority. Read more about how E2EE has kept your meetings safe and secure and the trajectory of privacy and security at Zoom. OnZoom: Launched in October, OnZoom is an online event marketplace providing immersive experiences for people of all ages. Customers have the ability to convert existing meetings into OnZoom events to fit the needs and goals of the objectives at hand. Zoom for Home: We brought Zoom Rooms to you with this at-home collaboration solution. Top Releases by Product Zoom Meetings: Pinning and spotlighting video feeds; enhanced privileges for co-hosts managing Breakout Rooms; sharing slides as a virtual background; in-meeting security controls. Zoom Phone: Nomadic E911; SMS; expanded contact center integration. Zoom Rooms: Launch of the Hardware as a Service program; Breakout Rooms for Zoom Rooms. Zoom Video Webinar: Enhanced Q&A features; Gallery View for Webinar; enhanced scheduling options for webinars with and without registration. Zoom Chat: Zoom Chat, our messaging product free with a Zoom Meetings license, now enables users to pin messages, share files from different sources, plus channel management features available in the admin portal. For more 2020 highlights, check out our year in review blog.  It’s been an honor and privilege to work with you and your organization as you’ve navigated Zoom, and I look forward to continuing working with you this year and for years to come. As always, thank you for choosing Zoom.

Happy New Year and happy Zooming, Zoom Customer Success Advisory Team