IT Management: Moving from Plan-Build-Run to Demand-Supply-Execute

Posted on May 22, 2012 by Charlie Betz I want to outline briefly some ideas I’ve had recently about our fundamental models for understanding IT management. In 1968, Melvin Conway proposed an insightful law , basically stating that our systems are copies of our communication structure (how we interact as human beings). And while this law is often applied in discussions of computer program structure, his intent was broader, including any human created system. In the broad system of IT management, we often hear of th…