The Executive View Most textbooks on policy development focus on the technical side of matters. For example, some go to great lengths about all the details of access control. In doing so they achieve two ends: Firstly, and most obviously, this technology-focused approach results in a mass of technical details. This often confuses what is policy, what is standards and what is procedure. Secondly, resulting from this, the overwhelming consequence is that the policies are obtuse and incomprehensible to much of the organization, not least…
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