Dokumentasi Webinar How to Setup SLA Monitoring with PRTG 23 Feb 2022
Terimakasih untuk semua peserta atas partisipasinya dalam webinar "How to Setup SLA Monitoring with PRTG" 23 Februari 2022 Semoga dari kegiatan webinar ini dapat menambah pengetahuan mengenai Setup Service Level Agreement (SLA) Monitoring. Tonton ulang video webinar How to Setup SLA Monitoring with PRTG:
Ikuti Webinar How to setup SLA monitoring with PRTG 23 Feb 2022
Service Level Agreement atau Target Layanan adalah nilai yang harus disepakati dan bisa dicapai oleh penyedia layanan. Memastikan sistem monitoring seperti PRTG bisa mendapatkan nilai SLA adalah sangat penting untuk memastikan layanan yang diberikan. Kami akan membahasnya lebih detail dalam webinar "How to setup SLA monitoring with PRTG" Anda pengguna PRTG, pastikan anda terdaftar di webinar ini melalui : https://bit.ly/sla23feb22 Kami nantikan kehadiran anda semua.
Cara setting SLA di ServiceDesk Plus
Anda pengguna ServiceDesk Plus ? Ingin tahu caranya setting SERVICE LEVEL AGREEMENT ? Simak di video ini
Bergulat dengan SLA
Bicara-bicara soal SLA, bisa sampai berbusa. Ternyata, dalam keseharian kita pun, kita bergulat dengan SLA Apa sih SLA ? Service Level Agreement (SLA) A service level agreement ( SLA ) is a part of a contract where the level of service is formally defined. The SLA records a common understanding about services, priorities, responsibilities, guarantees, and warranties. Each area should have the “level of service” defined. The SLA may specify the levels of availability, serviceability, performance, operation, or other attributes of t…
Tentang SLA (Service Level Agreement) & BSM
What are SLAs? SLAs are agreements that exist between business units and IT environments where the level of a service is defined to ensure reliable operations. They effectively document business or customer performance and availability expectations of an application or service. 3 Major Types of SLAs SLAs mean different things depending on the context. So let’s define three common types: Contractual: this kind of agreement is negotiated between two companies, for example between an outsourcer (IBM Global Services, or a smaller ma…
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