Introduction Firstsource is a leading provider of client-based business process services globally from technology centers in USA, India, UK, Philippines and Srilanka. The business services are provided to various industrial verticals including healthcare, communication, banking, financial services and insurance. Several of clients are from the Fortune-500 list. Since its inception in 2001, the focus has been on simplifying complex technology through innovative delivery methodologies to attain the highest level of customer satisfaction. …
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