What is ADManager Plus? ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians with their day-to-day activities. With a centralized and Intuitive web-based UI, the software handles a variety of complex tasks like Bulk Management of User accounts and other AD objects, Delegate Role based access to Help Desk Technicians, and generates an exhaustive list of AD Reports , some of which are an essential requirement to satisfy Compliance …
Load Balance Microsoft Lync jetNEXUS Delivers Application Acceleration for Microsoft Lync Business Critical Application Microsoft Lync (previously known as Microsoft Office Communications Server) is a real-time communications server for the enterprise. In response to today’s changing working patterns and the need for real-time collaboration, organizations are looking for integrated productivity tools that enable users to communicate from anywhere in a cost-effective and secure manner. jetNEXUS solutions are specifically developed to load b…
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ManageEngine Previews Automated Root Cause Analysis at Cisco Live 2012 Mexico Identify the Root Cause for Bandwidth Bottlenecks with OpManager Workflow Engine Automatically get the details of top 10 sources, applications and conversations that are hogging your bandwidth upon network events Reduce the time to pinpoint root cause as the required first-hand information for troubleshooting is appended to alarm notes or sent via email Avoid carrying out repetitive manual troubleshooting tasks CANCUN, Mexico and PLEASANTON, Calif. - November 6, 2012…
Nagios XI wizards make setup a snap for network monitoring By Vincent Danen June 27, 2011, 12:00 PM PDT Takeaway: Vincent Danen gives Nagios XI a big thumbs up for monitoring hosts and services — the commercial version comes with a price tag but is worth it for the wizards that make setup a breeze. I’ve looked at Nagios, the open source monitoring system , in the past and this time I’m focusing on its commercial counterpart: Nagios XI . Nagios XI is a product built upon Nagios Core (the open source offering) that really makes N…
Making users access Self Service Portal is as important as building the portal. June 6, 2011 | By Arvind Parthiban | In ServiceDesk Plus Self-Service Portal enables the users to log their tickets, track the progress of their existing tickets and search articles/solutions from the Knowledge Base, without even contacting the help desk. In simple words, it allows end users to get assistance, around the clock. How does a Self-Service Portal merit a help desk? Proper Documentation and Categorization of tickets Usually when…
Guest Blog : Change management – Inside Servicedesk Plus PRO November 5, 2012 | By gasperz | In ServiceDesk Plus There is no excuse for not having Change management. If you are a one man band or if you have a very small team, you are most likely very busy man. Not only do you have to work on day to day user requests, you also have look after the servers, update windows clients, windows servers, spam filtering for email system, look after exchange or similar, look after virtual infrastructure, Citrix clients…. Have I missed …
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