What new in SupportCenter 7.5 ?

Multi Tenancy The all new Business Units functionality provides you with four levels hierarchy and a complete flexibility in accessing you client information, trouble tickets, contracts, support plans etc. Business units presents you wide range of possibilities to create support processes based on your departments, SBUs, products, branches etc. Know More Communicate Better SupportCenter Plus integrates Computer Telephony* with Call Pop-Up and Click-to-Dial features. Implementing …