Help Desk Software the World Loves
ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively. It helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a highly customizable, easy-to-implement help desk software. More than 10,000 IT managers worldwide use ServiceDesk Plus to manage their IT help desk and assets. ServiceDesk Plus is available in 23 different languages.Why ServiceDesk Plus?
One Install and you are all Set
With ServiceDesk Plus, there are no add-ons or complications, just one install (approx 15 minutes), the browser fires up with product screen with all the modules. You are all set to start.
Only Point and Click Expertise Required
Point-and-Click is all you need to configure email accounts, define SLA, workflow actions, notifications, and advanced reports. Configuring ServiceDesk Plus as your help desk or an ITIL ServiceDesk is easy to setup completely in a few days.
All You Want Is There with No Add-ons and No Mess
ServiceDesk Plus packs help desk, asset management, Incident, Problem, Change Management, CMDB, Contracts, Purchase Orders, and Reports. The Tabs can be turned off and on based on your license or your preferences. As it packs everything in one, it’s easy to understand, maintain, and manage.
Built-in ITIL Framework
We have defined around 80% of the ITIL processes templates such as Incident, Problem, Change Management, and CMDB. You can customize the rest 20% via point and click. Yes, It’s a bold step but it works like magic and helps you implement ITIL faster.
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