10 social media methodologies that are changing how IT works By Mary Shacklett | September 20, 2012, 7:07 AM PDT IT has assisted marketing, administration, and business operations with their implementations of social media and networking. Now, it has discovered some ways to make social-style communications deliver value to the IT department. Major IT work challenges continue to revolve around project management, technical problem resolution and consultation, accuracy and timeliness of information, and the responsibility of running 24/7…
Steps to deploy “Fix it” using Desktop Central September 20, 2012 | By vijay.ch | In Desktop Central Security threats are like blazing fire the faster you take preventive action, the lesser the mess it will be, especially when it comes to bugs. This is exactly the case with Internet Explorer. Hackers are using bug to launch attacks. It became such an outrage that BSI or German government’s Federal Office for Information Security advised all users of Internet Explorer to look at an alternative browser until Microsoft release…
What to monitor on IBM BladeCenter H Series? January 23, 2012 | By vidya | In OpManager Blade Servers are now an integral part of infrastructure in a datacenter. The demand for space and power are ever on the increase and the choice to switch to an alternative technology that ropes in all these benefits is but natural. Space, power, cost, reduced cabling, and easy manageability are the key factors that drive the datacenters to switch to Blade Servers. Its a server chassis that holds multiple server blades with each ‘blad…
IBM AS400 Monitoring - iSeries Monitoring Want to ensure high performance of AS400 / iSeries server? Need a trend analysis report for capacity planning? ManageEngine® Applications Manager's IBM AS400/iSeries monitor enables you to manage and monitor your AS400 server's availability and performance through an integrated web console. Monitoring Capabilities Following is the list of critical performance metrics monitored by Applications Manager of AS400/iSeries server in real-time. Status Some of the key metrics such…
SupportCenter Plus iPhone App Mobile Client Stay connected to help desk from anywhere. With SupportCenter Plus app you can view all request information about your help desk from your iPhone. Your Support Reps can get all the requests they need from SupportCenter Plus while on the go. Use the iPhone app to Create, view, edit and update requests Get all your Request Views to filter the request list Add notes & view conversations on requests Track the time spent on requests using Time Entries Reply to customers with resol…
Reach New Levels of Customer Service with the 3CX Call Center Module In today's cut throat market, businesses of all sizes must be seen to be providing superior customer service to their existing and potential customers. Traditional proprietary PBX's with call centre functionality have proven to be either too expensive or difficult to set up. The 3CX Call Center module changes this as it provides professional call center features at an affordable price, allowing your business to focus on providing the best possible customer serv…
PRTG: As Simple As It Gets! The more complex our world gets, the more valuable simplicity is to us. The same applies for software. This is why we at Paessler have introduced the Ease-of-Use Concept to PRTG Network Monitor . Our software architects have worked hard on achieving something almost impossible: make PRTG even more comfy to use than ever before. If you have not lately -…
Selamat beroperasional dengan menggunakan perangkat jaringan LAN, Wireless Access Point dan Switch serta manajemen Firewall dengan WatchGuard, memberikan keamanan jaringan dan kemudahan akses jaringan internet dan VPN. Dengan solusi WathGuard, maka koneksi antar lokasi dengan kantor lain dapat mudah dibentuk secara virtual, aman dan terkendali. Solusi dilengkapi dengan IPPBX yang memudahkan komunikasi dalam perusahaan dengan menggunakan IPPhone. Hubungi kami untuk implementasi jaringan, firewall, hingga komunikasi IPPBX. build-acce…
5 tips for writing great chart captions Your users are becoming busier by the day. Your charts are packing in more info, and are becoming denser by the day. As a result, if users need more than a few seconds to grasp the significance of the data plots, we’ve lost the game. We need to provide the meta information in a concise manner to enable at-a-glance comprehension. This is where the chart caption comes into focus. It occupies a very prominent place in a chart, and a well-written caption makes a chart much easier to comprehend by an orde…
Desktop Central now expands Patch support for WinRAR, CD burner, WinZip and many more September 10, 2012 | By vijay.ch | In Desktop Central Enterprises today use software applications from multiple vendors for their business needs apart from Microsoft. Third party vendors have also started releasing security updates and patches on a regular basis. It is very significant to keep these applications up to date and ensure enterprises business runs smoothly. Understanding this, Desktop Central has delivered an effective…
AKCess Pro Server Management Software Scalable, flexible and fully integrated... Overview Monitoring Notifications iPhone CCTV Access Control Specifications AKCess Pro Server takes the best from IP Video Monitoring Software and is the first to combine it with Environmental / Security Sensor and Access Control equipment in one centralized management software package. AKCess Pro Server is the only IP Video, Sensor and Access Control Centralized Management Software on the market. It acts as the core for your …
Integrated IT Management with IT360 for Enterprise Businesses view IT as a key strategic asset, yet are often frustrated when the performance and business value of key IT components such as applications, networks, storage, servers and databases can only be monitored and managed independently using silo'ed IT management tools. Integrated IT management enables business managers to better understand, anticipate and respond to IT-driven business events. As businesses seek the holy grail of measurable Return On IT through "a single …
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