Showing posts from September 16, 2012

10 cara metodologi sosial media yang merubah cara kerja TI

10 social media methodologies that are changing how IT works By Mary Shacklett | September 20, 2012, 7:07 AM PDT IT has assisted marketing, administration, and business operations with their implementations of social media and networking. Now, it has discovered some ways to make social-style communications deliver value to the IT department. Major IT work challenges continue to revolve around project management, technical problem resolution and consultation, accuracy and timeliness of information, and the responsibility of running 24/7 operations. This is where social-style methodologies that incorporate peer-to-peer networking and information sharing are beginning to pay off. Here is a brief rundown on what’s “socially” working in IT. 1: Collaborative project management in the cloud Frustrated with desktop versions of project management software, more companies are moving to cloud-based PMthat allows everyone to key in their tasks, due dates, and status. Project team members can also …

Deploy "FIX IT" dengan Desktop Central

Steps to deploy “Fix it” using Desktop CentralSeptember 20, 2012 | By   | In Desktop Central Security threats are like blazing fire the faster you take preventive action, the lesser the mess it will be, especially when it comes to bugs. This is exactly the case with Internet Explorer. Hackers are using bug to launch attacks. It became such an outrage that BSI or German government’s Federal Office for Information Security advised all users of Internet Explorer to look at an alternative browser until Microsoft releases a security update. “Prevention is better than cure”- You need to be cautious in order to avoid any malicious threats that can attack the systems. Microsoft is releasing Out-of-band release tomorrow but till then you need to make sure your systems are protected. For this reason, you need to deploy “Fix It” (temporary quick fix). To do it quickly using Desktop Central, follow the steps below: Click the below link to download the Fix it file: http://download.microsof…

Apa yang dimonitor OpManager dari Blade Server?

What to monitor on IBM BladeCenter H Series?January 23, 2012 | By   | In OpManager Blade Servers are now an integral part of infrastructure in a datacenter. The demand for space and power are ever on the increase and the choice to switch to an alternative technology that ropes in all these benefits is but natural. Space, power, cost, reduced cabling, and easy manageability are the key factors that drive the datacenters to switch to Blade Servers. Its a server chassis that holds multiple server blades with each ‘blade’ being a server by itself. The resources are centralized and the non-core computing services required to manage the blade servers such as managing the power, temperature, connectivity etc, are pushed to the blade chassis/enclosure.  The overall health and performance of the BladeServers is ensured by monitoring the Blade health, chassis temperature, and the power module besides the other system hardware resources. The temperature and blower are the components that h…

Monitoring dan Capacity Planning AS/400 / iSeries dengan AppManager

IBM AS400 Monitoring - iSeries MonitoringWant to ensure high performance of AS400 / iSeries server?Need a trend analysis report for capacity planning? ManageEngine® Applications Manager's IBM AS400/iSeries monitor enables you to manage and monitor your AS400 server's availability and performance through an integrated web console. Monitoring Capabilities Following is the list of critical performance metrics monitored by Applications Manager of AS400/iSeries server in real-time. StatusSome of the key metrics such as number of users logging in, number of active jobs, number of jobs in message wait and ASP percentage, monitored through Applications Manager helps you to monitor and control overall system performance.PoolAllows you to monitor various pool sizes in addition to monitoring of DB and Non-DB faults, DB and Non-DB pages.JobsApplications Manager allows you to monitor and control the various jobs running in AS400 server. You can also configure alarms for these jobs and ensu…

Gunakan SupportCenter Plus iPhone untuk dukungan Pelanggan Anda

SupportCenter Plus iPhone AppMobile Client Stay connected to help desk from anywhere. With SupportCenter Plus app you can view all request information about your help desk from your iPhone. Your Support Reps can get all the requests they need from SupportCenter Plus while on the go. Use the iPhone app toCreate, view, edit and update requestsGet all your Request Views to filter the request listAdd notes & view conversations on requestsTrack the time spent on requests using Time EntriesReply to customers with resolution and close requestsView Customer (Account and Contact) detailsSearch requests with Subject, Contact Name etc.Record your voice as text input on resolution apart from entering text manually Downloading the App To use SupportCenter Plus on your iPhone, you can download the app from the App Store by searching ”SupportCenter Plus” It is a free App and does not require any licenses to be purchased.
Note: This App works only from the build 7909 of SupportCenter Plus. Demo Se…

Gunakan 3CX Call Center Module

Reach New Levels of Customer Service with the 3CX Call Center Module In today's cut throat market, businesses of all sizes must be seen to be providing superior customer service to their existing and potential customers.
Traditional proprietary PBX's with call centre functionality have proven to be either too expensive or difficult to set up. The 3CX Call Center module changes this as it provides professional call center features at an affordable price, allowing your business to focus on providing the best possible customer service.
Key 3CX Call Center Features:
Advanced Real time Queue StatisticsMonitor queue statusReview the number of callers in a queueLog agents in and out of queuesAdvanced Agent StatisticsTime an agent logged in/out of the queueReview the number of answered/unanswered callsAverage and longest wait time and moreWallboardsCall Back FeatureAllow your customers to hang up and retain their position in the queueThe customer is called back when an agent becomes av…

PRTG, simple dan murah..

PRTG: As Simple As It Gets! The more complex our world gets, the more valuable simplicity is to us. The same applies for software. This is why we at Paessler have introduced the Ease-of-Use Concept to PRTG Network Monitor. Our software architects have worked hard on achieving something almost impossible: make PRTG even more comfy to use than ever before. If you have not lately - be sure to check out PRTG's Shortened installation process and intuitive setup Elegant, fast, and powerful web-based interface Clear presentation of the complete network statusEasy to configure and understand alerts according to individual criteriaAuto-Update and Maintenance Management and last but certainly not least our Professional Support
97% of our customers recommend PRTG! You do not have an active free trial version of PRTG anymore? Simply download it again - and you will be up and running…

Selamat Operasional SANKEI DHARMA

Selamat beroperasional dengan menggunakan perangkat jaringan LAN, Wireless Access Point dan Switch serta manajemen Firewall dengan WatchGuard, memberikan keamanan jaringan dan kemudahan akses jaringan internet dan VPN.

Dengan solusi WathGuard, maka koneksi antar lokasi dengan kantor lain dapat mudah dibentuk secara virtual, aman dan terkendali.

Solusi dilengkapi dengan IPPBX yang memudahkan komunikasi dalam perusahaan dengan menggunakan IPPhone.

Hubungi kami untuk implementasi jaringan, firewall, hingga komunikasi IPPBX.

build-access-manage at

5 Tips untuk membuat Chart / Grafik

5 tips for writing great chart captions Your users are becoming busier by the day. Your charts are packing in more info, and are becoming denser by the day. As a result, if users need more than a few seconds to grasp the significance of the data plots, we’ve lost the game. We need to provide the meta information in a concise manner to enable at-a-glance comprehension. This is where the chart caption comes into focus. It occupies a very prominent place in a chart, and a well-written caption makes a chart much easier to comprehend by an order of magnitude. In this post let us review a few tips in writing concise and telling captions. Summarize the chart data in plain English You should try to encapsulate the entire story the chart is telling you. The caption occupies the top-most place in a chart, and the user can know what to look for in the chart. For instance, in the chart below, the caption doesn’t tell the user what the comparison is about. The values don’t say whether they’re rev…

Desktop Central sekarang mendukung Patch untuk WinRAR, CD burner, WinZip dan banyak lagi.

Desktop Central now expands Patch support for WinRAR, CD burner, WinZip and many moreSeptember 10, 2012 | By   | In Desktop Central
Enterprises today use software applications from multiple vendors for their business needs apart from Microsoft. Third party vendors have also started releasing security updates and patches on a regular basis. It is very significant to keep these applications up to date and ensure enterprises business runs smoothly. Understanding this, Desktop Central has delivered an effective solution (patch management) for third party software like Adobe, Chrome, Mozilla, etc. This has simplified a great deal, the IT administrator’s updating tasks by automating it and the market for third party software has increased enormously in Enterprises. Desktop Central understands this and now expands its Patch support for new third party software that includes LibreOffice, Notepad++, CCleaner, WinRAR & WinRAR (X64), CDBurnerXP &CDBurnerXP (X64), WinZip, TightVN…

Manajemen AKCP dengan software

AKCess Pro Server Management Software Scalable, flexible and fully integrated... OverviewMonitoringNotificationsiPhoneCCTVAccess ControlSpecifications AKCess Pro Server takes the best from IP Video Monitoring Software and is the first to combine it with Environmental / Security Sensor and Access Control equipment in one centralized management software package. AKCess Pro Server is the only IP Video, Sensor and Access Control Centralized Management Software on the market. It acts as the core for your monitoring / surveillance system, connecting all your hardware for an optimal, integrated solution. This one of a kind expandable solution, can handle a virtually unlimited amount of cameras and sensors providing customizable solutions to clients in many unique and diverse industries all around the globe.
AKCess Pro Server Management Software

Solusi Manajemen TI terpadu dengan IT360 untuk perusahaan Anda

Integrated IT Management with IT360 for Enterprise Businesses view IT as a key strategic asset, yet are often frustrated when the performance and business value of key IT components such as applications, networks, storage, servers and databases can only be monitored and managed independently using silo'ed IT management tools. Integrated IT management enables business managers to better understand, anticipate and respond to IT-driven business events. As businesses seek the holy grail of measurable Return On IT through "a single pane of glass" that spans all IT domains, a new and powerful class of integrated IT management solutions has emerged. In todays challenging business landscape, where End-user is king an Integrated view helps organization to do a deep dive in to business critical applications and its various levels of transaction. ManageEngine IT360 is a truly integrated solution that eliminates the siloed approach to IT management, ensuring that IT operations and …