Introduction to OZEKI Phone System XE
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Ozeki Phone System XE is a next generation software-based IP PBX that replaces traditional hardware PBX / PABX systems and first generation software PBX systems. It is the most advanced PBX system you can use in 2013. It is designed to support mobile and fixed communication endpoints and is ready for the demanding requirements of today's software developers and system integrators.
Advanced Technology
| Classic PBX systems | VoIP PBX systems | OZEKI Phone System XE |
| 1970-2002 | 2002-2012 | 2013- |
| Classic PBX systems | Software PBX systems (1st generation) | Software PBX system (2nd generation) |
| Office telephone network PSTN | Office LAN Corporate WAN | Better connectivity Mobile networks Office LAN Office Wifi Corporate WAN World Wide Web |
| 2/4 telephone wiring | UTP wiring | Wiring is optional (Mobile phones, Wifi, LAN) |
| Analog PBXs Digital PBXs Hybrid PBXs | H323 SIP 1.0, SIP 2.0 | SIP 2.0 SMS (SMPP, GSM 03.38) Web (WebRTC, HTML5, Flash) Protocol independent implementation |
| Voice | Voice Video | New media formats Voice HD Voice Video Application control Presence information Messaging (2-way mobile text messaging (SMS), Message delivery reports, Short codes) |
| No web | No web | Webbrowser (HTML5) support IE, Firefox, Chrome, Safari, Opera audio/video calls from webbrowser live chat from webbrowser call setup from a webbrowser real time call management in a browser |
| No IT integration | Limited IT integration | Full scale integration IT Integration (HTTP,E-mail,CRM) Developers APIs (.Net,Java,HTML5,etc) Databases (MSSQL,Oracle,MySQL,etc) |
| Proprietary hardware | Proprietary hardware + software Linux PC + software Windows PC + software | Custom installation Install on physical PC Install on virtual PC Cluster setup Distributed system installation Cloud installation |
| No notifications | Led indication on phones | Advanced notification system E-mail notifications SMS notifications Text to speech phonecall notifications Pop-up windows on pcs, smartphones and tablets |
| Basic rules Instant ringing, delayed ringing Prefered outside line | Static call routing Incoming rules Outgoing rules Least cost routing Direct dial in | Advanced call routing Adaptive route selection Message routing Distributed ringgroups (remote/mobile extensions, desktop phones, PCs) Availability based call routing Call queues |
Benefits
- Easy to install and manage via webbrowser based configuration interface
- No need for separate phone wiring – phones use computer network. Desktop phones, mobile phones, and softphones can connect to the PBX over the LAN, WAN or the Internet.
- Mobile phones can connect to the PBX and make phone calls using an Internet data connection
- Supports two way mobile text messaging with delivery reports and short codes
- Provides mobility by allowing employees to work from home using a remote extension
- Any SIP compatible IP hardware phones or softphones can be used – no vendor lock in
- Allows you to use your existing phone numbers, by connecting to your current telephone providers through VoIP Gateways or cards.
- Allows you to use SIP trunks, VoIP providers or Skype Connect to save on your monthly telephone bill
- Provides software developer APIs for the most common programming languages (C#.net, VB.NET,Java PHP, Perl, Python, Ruby, Javascript, HTML)
- Offers IT integration for CRMs, ERPs and other IT systems
- Can be connected to any ODBC compatible database server (Microsoft SQL, Oracle, MySQL, Sybase, Access, etc) to log and use information available, to authenticate users, to manage calls and to send and receive mobile messages
