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Saturday, September 06, 2014

Picu inovasi dengan Big Data..

Hasrat untuk Gangguan: Survei Menemukan Bahwa Perusahaan Tertarik untuk Memicu Inovasi dengan Big Data


Para pihak eksekutif dari ketiga negara ini yang berpartisipasi dalam kegiatan terakhir GE Global Innovation Barometer sangat yakin bahwa masyarakat di negaranya masing-masing lebih baik dibandingkan dengan satu dekade yang lalu karena inovasi. Dan sementara tidak semua orang sepakat bahwa terdapat Revolusi Industri yang sedang terjadi, mereka semakin mengakui pentingnya Big Data dan Internet Industri.
Terdapat beberapa perbedaan di wilayah ASEAN. Singapura, yang menjadi unggulan teratas, memiliki beban peraturan yang rendah. Para pihak eksekutif di Malaysia, yang berada di peringkat tengah dari 26 negara teratas, menerima Big Data lebih cepat dari para pesaingnya di dunia. Indonesia, yang berada di bawah peringkat Singapura dan Malaysia, tetap saja lebih siap untuk perluasan Internet Industri.
Survei menunjukkan bahwa, secara global, bisnis lebih bersedia dari sebelumnya untuk menerima Big Data untuk mengganggu model bisnisnya.
“Ada perubahan yang signifikan dari kegelisahan ke tindakan,” kata Beth Comstock, staf pemasaran GE. “Bisnis kini menjadi ‘siap dengan gangguan.’”
Innovation Barometer merupakan survei tahunan terhadap 3.200 pihak eksekutif teratas dari 26 negara. Survei ini berupaya untuk lebih memahami cara perusahaan berencana untuk berinovasi dan maju. Yang mana hasil sebelumnya mendapati kelumpuhan dan keraguan – disebut “vertigo inovasi” – kelompok ini nampaknya kini sudah siap untuk menerima keterbukaan, menciptakan kemitraan yang sangat inovatif, dan membuat model bisnis mereka menjadi “siap dengan gangguan.”
Sebagian besar pihak eksekutif yang disurvei mengatakan bahwa Big Data dan analitik yang bersifat memprediksi kini sangat penting dalam inovasi. Hampir dua pertiga dari mereka mengatakan bahwa perusahaan harus mendorong perilaku kreatif dan mengganggu proses mereka lebih sering.
Bakat tetap menjadi fokus utama, dan sebagian besar pihak eksekutif di kelompok ini kini menganggap data ilmuwan yang dapat menggali, memproses, dan menganalisis informasi menjadi sangat penting bagi perusahaan mereka.
Bisnis juga jauh lebih bersedia untuk bekerja sama dengan rekan sesama dalam menciptakan inovasi. Ini merupakan perubahan yang signifikan dari tahun lalu, saat para eksekutif gelisah akan risiko yang terkait dengan kolaborasi dan pencurian kekayaan intelektual.
Terlepas dari kebersediaan untuk maju, sekitar 60 persen dari pihak yang disurvei ini bersusah payah menentukan model bisnis yang efektif. Hal ini membatasi kemampuannya untuk berinovasi. Namun, tetap banyak yang bergerak maju dengan mengadopsi tren inovasi yang ada dan mempersiapkan perubahan pasar yang tak terduga.

Mengapa konglomerat Oman memilih IT360?

Khimji Ramdas


Khimji Ramdas (KR) has been in business since 1870, which makes them one of the oldest and most reputed business conglomerates in the Sultanate of Oman. Over the last 160+ years they have successfully been able to build the trust of some of the largest and most premium global brands in the region of Oman. With the commitment and success that KR has had over the years, his majesty Sultan Qaboos Bin, stated that KR, on the path to build its goal, is building a fast-growing and futuristic Oman. Mr. Chandrashekhar Jajware, CIO, Khimji Ramdas had the herculean task of organizing the entire IT system and teams that were working in silos.
“We have a very strict evaluation process, so it took some time to come to a conclusion. ManageEngine won in some crucial areas including feature & functionality, licensing model, initial technical support and commitment towards providing quick solution. This impressed all my team members on board and made it easy to make a unanimous decision. Usually, vendors have price as their USP but we knew our requirements pretty well and after looking at the strength of the product, we were completely convinced, however I must say it was very competitively priced. ”
-Mr.Chandrashekhar Jajware,CIO, Khimji.

How did it all start?

On being asked how it all began and what prompted him and his team to use ManageEngine Mr. Chandra says “I knew ManageEngine from its early days and in my previous role, I came across ManageEngine’s products, which even back then were really easy to use and did the job pretty well. When I joined Khimji Ramdas a few years ago, my main objective was to align all locations on to a single NOC and put a process in place.
Today the IT infrastructure of KR is spread across 160 locations in Oman and Dubai. It has a team of 40+ engineers, it becomes extremely difficult to manage these locations’ IT requirements with various management tools. Mr. Chandra says “Our IT infrastructure is a multi-vendor model, though each vendor provides a management console, we wanted :
  • to get in-depth analysis of technology irrespective of vendors
  • to get more pro-active in terms of IT management, monitoring and reporting.
That’s when we started evaluating products in market including ManageEngine.”

Enter ManageEngine IT360

Mr. Chandra and others in KR had a long check list of parameters that a management tool should have. There were few other vendors along with ManageEngine who were considered for evaluation. Considering the heterogeneous infrastructure and requirements, which were put forward by KR to monitor their applications, network devices, managing tickets and above all a single console which could give a birds-eye view to all their locations; ManageEngine IT360 was presented to them for evaluation.
Mr. Chandra continues “We have a very strict evaluation process, so it took some time to come to a conclusion. ManageEngine won in some crucial areas including feature & functionality, licensing model, initial technical support and commitment towards providing quick solution. This impressed all my team members on board and made it easy to make a unanimous decision. Usually, vendors have price as their USP but we knew our requirements pretty well and after looking at the strength of the product, we were completely convinced, however I must say it was very competitively priced.
After successful evaluation of the product, Khimji Ramdas was given with IT360- Enterprise Edition license. IT360-Enterprise edition is a highly scalable version with probe-central architecture and is used in larger deployments comprising of multiple locations to monitor.
It’s been more than two years since we started using IT360. The product has come a long way since then. Today I can’t imagine my IT infrastructure without this product. IT360 touches all points of my IT and gives a consolidated view. It becomes extremely easy to manage things with the way role and need specific customized reports are generated by the product.
On being asked about the critical features that he as a CIO and his team as users admire, he quickly responds saying, “I like the dashboard and the way it is bundled and designed, it gives me a very simplified and holistic view of the various modules in IT. Apart from this, I think my team likes the way data and its access is segmented according to the role, which brings more accountability at work, , the integration of ITIL modules, helps my team in managing thousands of tickets efficiently with best practices. It reduces a lot of operational hours as monitoring, ticketing and troubleshooting are done from one tool. This absolutely would have been chaotic without a tool like IT360”
No tool is complete without a great support from the vendor and ManageEngine as a vendor is known for providing great support to its valuable customers around the world. This has helped the organization to win the confidence of more than 73,000+ customers in over 190 countries. On being asked about Khimji Ramdas’ experience with ManageEngine’s technical support, “I think the team is very happy with the response rate and solution provided to them, however, I would like to add that there is still scope for improvements and I would like ManageEngine to stay as flexible as they are today.” Mr. Chandra concludes

Friday, September 05, 2014

4 Hal yang perlu kita ketahui tentang IT Maturity Assessment

4 Things You Need to Know About IT Maturity Assessments

4 Things You Need to Know About IT Maturity Assessments
IT maturity assessments come in many shapes and sizes. Some are broad and look at a large number of areas, like strategy, culture, governance, people, skills, transparency, risk management, security, processes, asset management, customer satisfaction and supplier management. Others are deep, looking in detail at how your organisation aligns to a best practice framework, like ITIL or COBIT. Either way, an IT maturity assessment is designed to benchmark your current IT capabilities against a fixed scale. It will give you a baseline – a snapshot of where you are now – from which you can plan a roadmap for improvement. An IT maturity assessment tool can be a valuable tool, but some planning is needed to make sure you get value from your effort - so here are some of the things you should be aware of...

You Need to Have a Clear Purpose

The first question you need to ask is why do I want to assess my IT maturity? If it’s to benchmark your IT capability against the rest of your industry, you’re doing it for the wrong reasons. If it’s to arm yourself with a maturity score to fend off attacks from the business, think again. To get the most value, you need to take a step back and look at the bigger picture. An IT maturity assessment is worth nothing without a commitment to acting on the result. The value of an IT maturity assessment lies in the context of improvement. It will tell youwhere you are now. From there, you can plot a roadmap of actions to get you to where you need to be (we’ll look at that in a moment). Once you’ve followed that path, you can use the IT maturity assessment again to benchmark against your former self and identify if you’ve actually arrived. However, it’s important to remember that IT maturity is a moving target. As soon as you take a step forward, it moves away from you. IT maturity is the pot of gold at the end of the rainbow. You never quite reach it, because there will always be room for improvement as new technologies and best practices emerge.

IT Maturity Is What the Business Says It Is

So, we’ve mentioned where you need to be. In other words: what does IT maturity look like? It looks like what the business wants it to look like. Whatever IT capabilities the business needs to compete and succeed – that’s what IT maturity looks like. In the cycle of strategic IT improvement, once you’ve done a maturity assessment, your gap analysis should be against where the business needs you to be. Alignment with ITIL best practices doesn’t make IT mature in the eyes of the business. The business doesn’t care about ITIL. So, if you want to define what mature looks like, you have to involve business stakeholders and it has to be done in non-technical business language. Once you’ve defined it, get acceptance from the business before you proceed.

The Best IT Maturity Assessment Is Your Own

Every business is different, so every IT department is different. With many of the “commoditised” IT functions (like email) being outsourced to the cloud, what remains is the technology that makes your company different. The chances are that your data centre is changing, and the people and process factors are becoming a bigger part of IT capability. So IT maturity will look different in every organization. It’s up to you and the business to decide what IT maturity looks like. That means looking at business objectives and identifying the IT capabilities that support those objectives. It’s unlikely that you’ll find an “off the shelf” IT maturity assessment that represents what IT maturity looks like in your organisation, but as long as you are mindful of the differences a ready-made maturity model can be is a good starting point – particularly if you’re ranking at the lower end of the scale. Over time, you will be able to form a better picture of what your own IT maturity looks like, so you can adapt the model to form a better fit.

People Bend the Truth When They Complete Maturity Assessments

IT is a complex domain, so IT maturity assessments can become very involved, with dozens or hundreds of probing questions. What happens if you hit an “I don’t know” question half way through? Do you abandon the assessment? Do you just guess? Or do you go and find the guy who knows? Soon you’ve got a room full of people arguing over each and every input. But who’s right? Egos and self-preservation quickly come to the surface. And didn’t they all have jobs to do half an hour ago? Maybe you persevere with the assessment on your own. With no universally agreed metrics, the numbers you plug in to a maturity assessment will always be subjective, and people tend to err on the positive side. Nobody wants to hand the boss “a rod for their own back” by submitting a low score, so a few minor adjustments will make the picture a bit rosier and the boss a bit happier about IT. But if the assessment is to form a baseline for improvement, you’re starting off on a shaky foundation.
Like this article? You may also like: IT Benchmarks: Customer Satisfaction Surveys.
Please share your thoughts in the comments or on TwitterGoogle+, or Facebook where we are always listening.

Monday, September 01, 2014

Datacenter, sumber polusi baru ?

Data centers are the new polluters

Patrick Thibodeau | Aug. 27, 2014

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electric powerlines electricity energy fuel and power generation 000003701878
Credit: iStockphoto
U.S. data centers are using more electricity than they need. It takes 34 power plants, each capable of generating 500 megawatts of electricity, to power all of the data centers in operation today. By 2020, the nation will need another 17 similarly sized power plants to meet projected data center energy demands as economic activity becomes increasingly digital.
Any increase in the use of fossil fuels to generate electricity will result in an increase in carbon emissions. But added pollution isn't an inevitability, according to a new report on data center energy efficiency from the National Resources Defense Council (NRDC), an environmental action organization.
Nationwide, data centers in total used 91 billion kilowatt-hours of electrical energy in 2013, and they will be using 139 billion kilowatt-hours by 2020 -- a 53% increase.
NRDC Data center efficiency chart
This chart shows the estimated power usage (in billions of kilowatt-hours), and the cost of power used, by U.S. data centers in 2013 and 2020, and the number of power plants needed to support the demand. The last column shows carbon dioxide (CO 2) emissions in millions of metric tons. (Source: NRDC)
The report argues that an improvement in energy efficiency practices by data centers could cut energy waste by at least 40%. The problems hindering efficiency include "comatose" servers, also known as ghost servers, which use power but don't run any workloads; overprovisioned IT resources; lack of virtualization; and procurement models that don't address energy efficiency. The typical computer server operates at no more than 12% to 18% of capacity, and as many as 30% of servers are comatose, the report states.
The paper tallies up the consequences of inattention to data center energy efficiency on a national scale. It was assembled and reviewed with help from several organizations, including Microsoft, Google, Dell, Intel, The Green Grid, Uptime Institute and Facebook -- all of which made "technical and substantial contributions."
The NRDC makes a sharp distinction between large data centers run by large cloud providers, which account for about 5% of all data center energy usage, and smaller, less-efficient facilities. Throughout the industry, there are "numerous shining examples of ultra-efficient data centers," the study notes. These aren't the problem. It's the thousands of other mainstream business and government data centers, and small, corporate or multi-tenant operations, that are the problem, the paper argues.
The efficiency accomplishments of the big cloud providers "could lead to the perception that the problem is largely solved," said Pierre Delforge, director of the NRDC's high-tech sector on energy efficiency, but that perception doesn't match reality when all data centers are taken into account.
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Data centers are "one of the few large industrial electricity uses which are growing," Delforge said, and they are a key factor in creating demand for new power plants in some parts of the country.
Businesses that move to colocation, multitenant data center facilities don't necessarily make efficiency gains. Customers of such facilities may be charged according to a space-based pricing model, paying by the rack or by square footage, with a limit on how much power they can use before additional charges kick in. That model offers little incentive to operate equipment as efficiently as possible.
In total, the report says, U.S. data centers used 91 billion kilowatt-hours of electricity last year, "enough to power all of New York City's households twice over and growing." By 2020, annual data center energy consumption is expected to reach 140 billion kilowatt-hours.
If companies adopted data center best practices, the report states, the economic benefits would be substantial. A 40% reduction in energy use, which the report says is only half of the technically possible reduction, would equal $3.8 billion in savings for businesses.
The report also finds that energy efficiency progress is slowing. Once the obvious efficiency projects, such as isolating hot and cold aisles, are completed, additional investment in energy efficiency becomes harder to justify -- either because of the cost or because of a perception that new initiatives might increase risk. IT managers are "extremely cautious" about implementing aggressive energy management programs because they're concerned that such measures could threaten uptime, the report notes.
There are a number of measurements used to guage the efficiency of data centers, and the report recommends development of tools for determining CPU utilization, average server utilization and average data center utilization. It says that "broad adoption of these simple utilization metrics across the data center industry would provide visibility on the IT efficiency of data centers, thereby creating market incentives for operators to optimize the utilization of their IT assets."
The NRDC isn't the first to look at this issue. In 2007, the U.S. Environmental Protection Agency, working with a broad range of data center operators and industry groups, released a report on data center power usage that found that the energy use of the nation's servers and data centers in 2006 "is estimated to be more than double the electricity that was consumed for this purpose in 2000." It called for energy efficiency improvements.
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Sunday, August 31, 2014

Mengukur KPI UKM

konsultasi Key Performance Indicators gratis
Mengukur Key Performance Indicators (KPI) Untuk Usaha Kecil

Usaha kecil bukan berarti pengelolaannya harus kuno dan tradisional. Prinsip-prinsip modern perlu diterapkan pada usah kecil dan usaha tradisional agar usaha-usaha kecil ini berkembang pesat dan sukses.
Apapun jenis dan usaha Anda - entah itu usaha makanan tradisional atau startupteknologi canggih - anda memerlukan indikator-indikator untuk mengukur kinerja bisnis Anda.Pikirkanlah usaha itu seperti mobil, apapun mobil Anda entah itu Ferrari terbaru atau Toyota Avanza, Anda tetap membutuhkan alat ukur seperti speedometerdan fuel gaguge untuk mengetahui kecepatan Anda dan kapan harus mengisi bensin. Penting sekali mengetahui hal-hal ini sebelum semuanya terlambat !

Keengganan memasukkan prinsip modern ini bukan saja terjadi di usaha-usaha kecil di Indonesia, namun juga terjadi di negara-negara maju. Sebuah artikel terbaru di Australia Finance Review menjelaskan bahwa tiga (3) alasan utama kegagalan bisnis kecil adalah manajemen finansial yang buruk (28% kegagalan), akuntansi yang buruk (16%) dan kurangnya pengalaman manajemen (15%).

Kebanyakan usaha kecil ini beralasan bahwa "bisnis saya terlalu kecil untuk ini" atau "saya tidak punya waktu melakukan semua ini", sehingga mereka tidak menerapkan prinsip modern dalam bisnis mereka. Key Performance Indicators (KPI) - Indikator Kinerja Kunci- adalah bagian dari manajemen finasial yang baik. Mereka bukanlah "hal yang tabu" sebagaimana banyak usaha kecil tradisional menganggap mereka. 

KPI adalah informasi bisnis yang dibutuhkan pemilik bisnis untuk mengetahui apa yang terjadi dalam usaha mereka sehingga mereka dapat mengambil keputusan terbaik berdasarkan informasi tersebut.

Karena kebanyakan pengusaha kecil tidak bisa membayar auditor publik independen untuk memantau kinerja mereka dan memperingatkan sebelum terjadi sesuatu, pengusaha kecil lebih membutuhkan KPI lebih daripada konglomerat dengan perusahaan-perusahaan besar.

Indikator-indikator KPI berikut sanga tmudah untuk dihitung dan dimonitor.

Sales (Penjualan)

Anda akan terkejut betapa banyaknya usaha kecil yang tidak memiliki data penjualan yang akurat. Angka penjualan adalah indikator pertama yang menunjukkan trend usaha Anda (naik, turun, atau tetap).

Gross Profit Margin (Selisih Keuntungan Bruto) sebagai persentase penjualan 

Indikator ini membandingkan harga yang Anda bebankan ke konsumen dengan harga yang Anda terima dari supplier (pemasok). Peningkatan nilai indikator artinya bagus, tetap sama bearti biasa-biasa saja, sedangkan penurunan nilai berarti tanda bahaya.

Keuntungan sebelum pajak sebagai persentase penjualan 

Idealnya angka ini menunjukkan peningkatan, tidak maslah jika nilainya tetap tak ada perubahan, tetapi penurunan angka indikator merupakan peringatan serius.

Prakiraan Cash Flow (Arus Kas)

Rumusnya :

Prakiraan Arus Kas = Kas di bank + Kas masuk untuk 4 minggu ke depan - Kas keluar untuk 4 minggu ke depan
Perhitungan ini dilakukan setiap 4 minggu ke depan memberitahu Anda apakah Anda akan mempunyai cukup uang untuk membayar tagihn-tagihan Anda di akhir bulan.

Debtor days

Rumusnya :

Debtor days = piutang/penjualan X 365.

Indikator ini memberitahu Anda dalam kisaran rata-rata, berapa hari yang dibutuhkan bagi uang Anda sampai ke rekening setelah Anda menerbitkan invoice. Penurunan berarti bagus, peningkatan nilai berarti peringatan serius.

Creditor Days

Rumus :

Creditor Days = utang/pembelian X 365.

Indikator ini memberitahu Anda dalam kisaran rata-rata berapa hari yang Anda butuhkan untuk membayar pemasok. Awasi nilai indikator ini dan bandingkan dengan nilai Debtor Days. Idealnya, creditor days sama atau lebih tinggi daripada debtor days. Jika lebih rendah berarti Anda perlu memperbaiki penagihan Anda atau menegosiasikan ulang kondisi pembayaran yang lebih baik dengan pemasok, atau arus kas usaha Anda bermasalah (hati-hati!)  

Inventory days

Rumus :
Inventory days = inventories/pembelian X 365.

Indikator ini memberitahu Anda dalam kisaran rata-rata berapa lama barang-barang yang Anda beli berdiam di gudang penyimpanan sebelum anda berhasil menjualnya ke pembeli. Makin rendah nilainya, makin baik.

Jumlah keluhan konsumen per penjualan

Konsumen akan terus membeli produk Anda juga mereka merasa didengar dan diperhatikan. Mengukur jumlah konsumen yang terjadi per penjualan sangatlah penting, dan menurunkan jumlah keluhan tersebut akan membantu Anda membangun usaha kecil menjadi besar dan berkelanjutan. Tanganilah keluhan dengan benar.

Indikator-indikator di atas sangatlah mudah diterapkan dan diawasi. Luangkan sedikit waktu Anda setiap bulan untuk meninjau indikator-indikator tersebut sehingga Anda dapat meningkatkan kesempatan untuk mendeteksi jika ada masalah di usaha Anda sebelum semuanya terlambat.

Tidak lagi ada alasan untuk tidak menerapkan prinsip-prinsip bisnis modern dalam usaha kecil Anda. Dengan menerapkan sedikit saja prinsip bisnis modern, maka usaha kecil menengah akan menjadi usaha kecil menengah sukses, Andapun akan menjadi pengusaha sukses dengan bisnis yang tumbuh pesat. Bukankah itu semua yang kita inginkan?

Selamat berusaha !