Wednesday, September 23, 2015

PRTG menggunakan Ticketing System

Introducing the
PRTG Ticketing System

Dear IT-Pro,
This is Kimberley, Sr. Systems Engineer with Paessler. Ever wonder how you could more effectively manage your network with PRTG?
I wanted to take a moment to introduce ourticketing system, which enables users to more proactivley manage and maintain information about issues and tasks which appear while monitoring their network. Not only will this make your job easier, but it will also increase the proficiency of your network.
 Kimberley Trommler
 Video about Ticketing System
View Video (9:58 min)
Watch the video on the left to learn:
  • How to create tickets within PRTG.
  • How to assign, resolve and close tickets
  • How to set up system notifications via SMS & email.
  • And much, much more...

Why you should use the PRTG Ticketing System
The PRTG ticketing system can help improve network management by proactively notifying you within the system, by SMS and email when:
  • New devices are added to the network
  • A new task has been assigned to you
  • A sensor has identified a problem with the network
For any further questions on this or other monitoring topics: please do not hesitate to contact us via email at