Good Day!
We made the Standard edition of ServiceDesk Plus free with no restrictions in April 2014. That move has since allowed about 40,000 organizations
around the world to organize and streamline their incident management
process using our world-class, help desk software at no charge.
Return of the Rise of Free. This realization is pushing us to modify our free offerings and ensure the benefits are far reaching and available to those who need them. We’re now offering free versions of each edition — Standard, Professional, and Enterprise — for all products in our ITSM suite: ServiceDesk Plus, ServiceDesk Plus On-Demand, ServiceDesk Plus MSP and Support Center Plus.
Edition (free version) Free Technicians Free Assets
Return of the Rise of Free. This realization is pushing us to modify our free offerings and ensure the benefits are far reaching and available to those who need them. We’re now offering free versions of each edition — Standard, Professional, and Enterprise — for all products in our ITSM suite: ServiceDesk Plus, ServiceDesk Plus On-Demand, ServiceDesk Plus MSP and Support Center Plus.
Edition (free version) Free Technicians Free Assets
Standard (IT help desk) 5 NAProfessional (Standard+Asset) 2 250Enterprise (Professional +ITIL) 2 250
Organizations
that have a free license of the Standard edition from April 2014 to
October 2016 will continue to get it free with no restrictions, forever.
The changes take effect on November 1, 2016.