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Showing posts from September 17, 2017

Ekonomi Baru Di Era Digital

Transkripsi Sambutan Presiden Joko Widodo pada Economic Talkshow: "Ekonomi Baru Di Era Digital" dan Peresmian Pembukaan Indonesia Business & Development Expo, Plennary Hall, Jakarta Convention Center (JCC), Jakarta, Rabu, 20 September 2017
Oleh: Humas ; Diposkan pada: 20 Sep 2017 ; Bismillahirahmanirahim, Assalamualaikum warahmatullahi wabarakatuh, Selamat pagi, salam sejahtera bagi kita semuanya, Om Swastiastu, namo Buddhaya, Salam Kebajikan. Yang saya hormati para Menteri Kabinet Kerja. Yang saya hormati Ketua OJK. Yang saya hormati Ketua Umum Himbara. Yang saya hormati Direktur Utama, Direksi BUMN, para CEO, para pengusaha muda, start up, UMKM,seluruh asosiasi ekonomi, Kadin, Hipmi, Perbanas, para mahasiswa ekonomi yang pada pagi hari ini hadir, juga para Youtubers, Bloggers, Vlogers yang pada pagi hari ini hadir. Bapak, ibu hadirin sekalian yang saya hormati.
Ini selalu saya ulang dimana-mana mengenai perubahan dunia, perubahan global yang begitu sangat cepatnya. Kenapa say…

The Past and Future of IT Service Management

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I’ve been involved in IT service management (ITSM) since the 1970’s, and I’ve seen many changes since then. Here’s my summary of where ITSM has come from, and where I think it’s going next. A purely technical focus in the 1970s My first job in IT was in the late 1970s. I worked in a support role, fixing broken hardware, and before too long I moved on to jobs which involved resolving incidents and problems on a wide range of hardware and software products. Like others who did similar work in IT, I went on lots of training courses, where I learned about different hardware and software products, and how to fix them, but there was no training in processes, services, or customer experience. If someone asked what I did for a living I would reply “I fix computers”, or maybe “I solve computer problems”. At the time I’d never even heard of ITSM, and I certainly didn’t think of what I was doing as incident management or problem management. ITIL in the 1990s In the mid-1990s I came across ITIL (t…

8 Things that Stand Out in the New ITIL Practitioner Guidance Book

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It’s not often that I admit to being excited by a new ITIL publication (ITIL Practitioner) – the popular IT service management (ITSM) best practice framework, formerly known as the IT Infrastructure Library. Having passed the ITIL v2 incarnations of the ITIL Foundation and Manager’s courses over 10 years ago, I have since read up on the ITIL v3 changes in 2007 (although a little bit later than that if I am honest) and poked around in ITIL 2011 on its release. But that was all, and I don’t remember being excited. Now, in 2016, we’re seeing another key ITIL publication. Not ITIL 2016, but a new book and qualification called ITIL Practitioner, which sits above ITIL Foundation and below the plethora of more “serious” ITIL qualifications, such as ITIL Expert. It’s what AXELOS, the custodian of ITIL, describes as: “…the next step after ITIL Foundation for professionals who have already learned the basics of ITSM and the business value of well-designed and delivered services. Where ITIL Fou…

Batasi penggunaan USB di perusahaan anda

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6 reasons enterprises need to implement a USB security management systemDesktop Central|April 12, 2017|4 min read “Our technological powers increase, but the side effects and potential hazards also escalate.”                                            -Alvin Toffler, American writer and futurist Technology has seen some drastic developments in the last few decades. From CRT to LED monitors, Microsoft Paint to Google Tilt Brush, and floppy disks to flash drives, everything has changed with respect to size, quality, and performance. Although these technological developments offer improvements, they also bring new threats along with them. The universal serial bus (USB) was invented to replace the various connectors at the back of PCs, address the usability issues of existing interfaces, and streamline device software configurations. USB also enabled higher transfer rates for external devices. From the first USB released in 1994, to USB 3.1 released in 2013, this technology has seen massive c…