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Wednesday, July 11, 2012

Facilities management team to the IT department: Let's work together

To the facilities management team, the data center is just another building it controls. However, it also controls every other building within the organization. With a diverse portfolio including warehouses, offices, kitchens, restrooms, car parks and storage systems, the data center may just be another item on its list.

For the IT department, the data center is the center of the universe. The main components that support the mission critical aspects of the business are the servers, storage and network systems that are housed within the data center; if anything goes wrong, then it is the IT department's neck on the line – even if the problem was due to a facilities issue.

What happens when priorities don't match? A blocked executive restroom could upset a lot of people, and the facilities management team may put a few people on this to satisfy complaints of senior management, whereas a request to "check up on the cooling in the data center, please – we've noticed a small rise in temperature" may not be as high on facilities' list.

The fact that the small rise in temperature denoted a cooling system failure that is just about to lead to the forced shutdown of all systems in the data center, and that the executives could use a different restroom for the day just didn't really come into the equation – facilities and IT have to work more closely together.

Does this mean that facilities and IT must start having long, interminable meetings to discuss matters that are seen as critical for one side and not for the other? No, it just means that each side must be able to see the root cause of any problem rapidly and when required. Automation tools play a big role in making this happen.

DCIM brings facilities management and IT together Use monitoring, common measurement and management systems, and shared data sources to start. This way, the building information system (BIS) used by facilities is plugged into the exact same data used by IT's systems management tools. When IT sees a small rise in temperature on a single piece of IT equipment, it's likely to be just a fault in that piece of equipment, but if it sees a rise in temperature across the board, it is more likely to be a facilities issue. Likewise, hot spots that could lead to a risk of fire are better served from the use of facilities systems, such as smoke and infrared detection systems.

A relatively new approach to bringing tools and systems closer together is now being used by some organizations. Data center infrastructure management (DCIM) started as a specific set of tools for facilities to look after the data center as a special case. DCIM tools enabled facilities to look at how the data center was laid out, how power distribution and cooling was configured and so on.

As DCIM usage grew, vendors introduced other functions such as computational fluid dynamics (CFD) and structured cabling. This led to areas such as granular power management with some DCIM tools with comprehensive equipment databases covering real-world data on how much power a specific server, storage system or network device would draw.

With such comprehensive DCIM systems, IT departments took notice and much of what the tools did was seen as useful. Seeing exactly how much power a rack or a row would draw means IT can look to see if the data center infrastructure is capable of providing enough energy. Using CFD allows them to ensure that usage of racks and rows will not lead directly to poor cooling flows.

Where space limitations force IT to make decisions that could lead to a need for more power or better cooling, using DCIM tools means that facilities management can be included in the decision – "Is it possible to bring in more power here? Can the amount of cooling be improved through better ducting to this area?"

Facilities' BIS systems may be a good feed into DCIM as time goes on. The move to "intelligent" buildings has been slow, but efforts to control carbon emissions will drive the use of IT across the organization to more optimally manage areas such as heating and cooling, the security of buildings and the management of control systems on the shop floor.

The only way that such a complex mix of technologies can be effective is when everyone involved has a true view of everything that is happening. Not only will facilities management and IT have to ensure that everything is working closely together, but they will also have to ensure that dashboards and reports are suitable for the business as well.

At the most basic level, it is time for IT and facilities management to look at how DCIM can help both teams. At a more advanced level, executive boards should be looking at how DCIM can help drive energy and carbon savings across their whole organization while providing higher availability and optimal running for critical IT systems.

ABOUT THE AUTHOR: Clive Longbottom is the co-founder and service director at Quocirca and has been an ITC industry analyst for more than 15 years. Trained as a chemical engineer, he worked on anti-cancer drugs, car catalysts and fuel cells before moving in to IT. He has worked on many office automation projects, as well as Control of Substances Hazardous to Health, document management and knowledge management projects.

Tuesday, July 10, 2012


Dengan bangga hati, kami membawa fokus produk AKCP, solusi Environment Monitoring System yang komprehensif. Produk ini akan melengkapi solusi-solusi monitoring dan management yang telah dibawa sebagai solusi oleh PT Daya Cipta Mandiri Solusi.

Hubungi kami untuk kepentingan implementasi Environment Monitoring System Anda.

Sudah maksimalkah Firewall Anda?

Semua perusahaan saat ini telah mengimplementasi FIREWALL untuk memproteksi jaringan internalnya, tapi apakah mereka memiliki tools untuk memonitor, mengaudit, memonitor perubahan konfigurasi firewall, memonitor aktifitas akses Internet, penggunaan bandwidth Internet, akses VPN bahkan melakukan security forensic ?

Jawabannya ada di Firewall Analyzer

Unlock the Real Value of Your Network Security Devices

Firewall Comliance Requirement

Perform Security Audit and Meet Compliance Requirements

Firewall Configuration Change Management

Firewall Configuration Change Management

  • Get instant notification on 'who' made 'what' changes, 'when' and 'why' to your firewall configuration in real-time
  • Get a complete trail of all the changes done to your firewall configuration with Change Management reports
Monitor Employee Internet Usage

Corporate Users Internet Activity Monitoring

Internet Bandwidth Monitoring - Real-time

Network Traffic and Internet Bandwidth Monitoring

  • Monitor network traffic and receive instant notification for sudden spikes in bandwidth
  • Get the interface-wise live bandwidth usage & detailed reports on which user, protocol group, network activity is consuming the bandwidth
Network External Security Threat

Network Security Management

Firewall Rules Management

Firewall Rules Management

  • Identify the highly used rules, which can be optimized to enhance the network security
  • Identify the unused rules, modify or remove them to improve firewall performance
Firewall Security Audit and Configuration Analysis

Real-time VPN & Proxy Server Monitoring

  • Obtain active VPN users, user-specific VPN usage, sessions, and bandwidth consumed
  • Monitor the outgoing traffic through the proxy, obtain details on users generating traffic, websites accessed and bandwidth consumed
Forensic Investigation Requirement

Conduct Network Forensic


Dealer Notification : Lifetime Warranty

AKCP is pleased to announce a lifetime warranty covering all units sold after 1st July 2012. Once your first year warranty has expired, AKCP agrees to repair or replace any unit on a case by case basis. All we ask, is that the customer covers the cost of shipping.
The lifetime warranty covers any unit that fails under normal use.
AKCP's dedication to the reliability of it's products has resulted in some of the highest MTBF figures in the industry. Based on carefully monitored failure and repair statistics we have calculated the following MTBF values for our equipment.

sensorProbe2 : 1,400,000 Hours
sensorProbe8 : 860,000 Hours
securityProbe : 400,000 Hours

For more information on how this new life-time warranty affects your equipment or for full terms and conditions please contact

Ingin monitor Aplikasi Anda secara komprehensif?

 Ingin monitor Aplikasi Anda secara komprehensif? Gunakan Applications Manager..


What is Applications Manager?

ManageEngine Applications Manager is a server and application performance monitoring software that helps businesses ensure high availability and performance for their business applications by ensuring servers and applications have high uptime. The application performance management capability includes server monitoring, application server monitoring, database monitoring, web services monitoring, virtualization monitoring, cloud monitoring and an array of other application management capability that will help IT administrators manage their resources effectively.

How can ManageEngine Applications Manager help you?

ManageEngine Applications Manager helps you with a holistic view to your IT resources. It helps monitor the performance of various components of an application and helps troubleshooting production issues quickly. This helps reduce finger pointing and improves quality of service to end users.

Application and Systems Performance Management

Deep-dive application component monitoring, root-cause analysis and capacity planning for your heterogeneous data center.
Application and Systems Performance Management

Topology Views help understand the big picture

Get a grip on complex IT environments with automated discovery and mapping of application dependencies. Introduce better IT processes and reduce total cost of ownership.
Topology views help understand the big picture

Integrated Management Console

Out-of-the-box support for over 50 application servers, servers, databases, ERP, middleware, web servers, Exchange servers, virtual systems, public cloud resources, etc. - all from a single, integrated management console.
Heterogeneous Monitoring Capability

Performance Views

Get in-depth performance metrics for your entire array of applications and servers. Eliminate performance bottlenecks and optimize application performance across the enterprise and web.
Performance Views

End User Experience Monitoring

Measure application performance from the perspective of your end users. Ensure your web applications behave as expected at all times.
End User Experience Monitoring

Web Transaction Monitoring from URL to SQL Query

Pinpoint performance bottlenecks in business transactions end to end, starting from a URL all the way down to the SQL query.
Infrastructure Performance Management
  • Download Nextsteps
Example Frame
ManageEngine Applications Manager also provides Business Service Management that provides a business centric view to monitoring IT resources. This further helps aligning your IT resources to the needs of the business.

Why should you consider Applications Manager?

Solve Application Problems Faster Reduce Mean Time to Repair (MTTR) significantly. Ensure high availability and performance of your complex business applications. Easy to deploy and use No expensive consultants or dedicated staff required to configure instrumentation. Start seeing results straightaway.

Proven Solution - 4000 businesses can't be wrong Businesses in more than 93 countries use it every day for their application performance management needs. Modern Diagnostics, Affordable Price Get all the capabilities you need in one integrated solution, starting at just $795.

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Professional Edition
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Enterprise Edition
space ManageEngine Applications Manager Professional Edition provides integrated monitoring of application servers, databases, servers, web services, middleware, portals, SAP, web applications, virtual/cloud apps, etc. in an easy-to-use web client.
  • Monitor up to 250 applications, databases, servers, etc.
space   space ManageEngine Applications Manager Enterprise Edition has a distributed architecture that helps enterprises monitor thousands of applications, servers, databases, etc. and gives a single view for the whole infrastructure. The Enterprise Edition has :
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  • Ability to monitor resources in restricted networks
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Monday, July 09, 2012

Selamat kepada BANK INDONESIA atas implementasi bandwidth monitoring

Selamat kepada BANK INDONESIA yang memilih solusi NETFLOW ANALYZER untuk monitoring bandwidth jaringan dilengkapi dengan CBQ dan NBAR. Kami senang melayani Anda.

NetFlow Analyzer, a complete traffic analytics tool, leverages flow technologies to provide real time visibility into the network bandwidth performance. NetFlow Analyzer, primarily a bandwidth monitoring tool, has been optimizing thousands of networks across the World by giving holistic view about their network bandwidth and traffic patterns.
NetFlow Analyzer is a unified solution that collects, analyzes and reports about what your network bandwidth is being used for and by whom. NetFlow Analyzer is the trusted partner optimizing the bandwidth usage of over a million interfaces worldwide apart from performing network forensics and network traffic analysis.
Get to the root of traffic analysis using NetFlow Analyzer

Bandwidth Monitoring & Traffic Analysis

Network Forensics and Security Analysis

Intelligent Application Monitoring

  • Recognize and classify non-standard applications that hog your network bandwidth using NetFlow Analyzer.
  • Examine a designated router interface and identify the type of application and its associated traffic.
  • NetFlow Analyzer leverages on Cisco NBAR to give you deep visibility into layer 7 traffic and recognize applications that use dynamic port numbers or hide behind well-known ports.

Valdiate QoS policies using Cisco CBQoS

  • Prioritize business-critical applications and ensure correctness of QoS policies applied using Cisco CBQoS.
  • Validate the effectiveness of CBQoS policies applied, with reports on pre and post policy traffic, class-wise drops and queuing information per class.
  • Achieve deep visibility through child policy and "match-statement" reporting.

Monitor Voice and Data effectively

  • Analyze IP service levels for network-based applications and services using NetFlow Analyzer IP SLA monitor.
  • Ensure high level of data and voice communication quality using Cisco IP SLA technology.
  • Keep a tab on key performance metrics of voice and data traffic.

Capacity Planning and Billing

  • Make informed decisions on your bandwidth growth using capacity planning reports
  • Measure your bandwidth growth over a period time with long term reporting
  • Accurate trend over extended historic periods.
  • Generate on-demand billing for accounting and departmental chargebacks.

Multivendor Support & Flow Technology

  • Collect, Analyze flows from major devices like Cisco, 3COM, Juniper, Foundry Networks, Hewlett-Packard, extreme and other leading vendors
  • Report on all major flow formats like NetFlow, sFlow , cflow, J-Flow , FNF, IPFIX, NetStream, Appflow and so on.

Selamat kepada Bank Indonesia atas implementasi PRTG Network Monitoring

Selamat kepada BANK INDONESIA yang telah memilih solusi PRTG NETWORK MONITOR untuk monitoring network. Kami senang melayani Anda.

Trusted Every Day by 150.000 Admins Around the Globe

More than 150,000 administrators rely on PRTG Network Monitor every day to monitor their LANs, WANs, servers, websites, appliances, URLs, and more
Network problems create business emergencies. When the network goes down, employees can't read emails.  Customers can't purchase the product.  Work stops. Network monitoring helps you keep your business healthy:
  • Avoid expensive outages 
  • Address bottlenecks before they cause problems
  • Reduce costs by buying only the hardware you need
Stop wasting time putting out fires. Start building the future foundations of your business. You'll be less stressed and your colleagues will consider you a hero.


What is a paperless office?

A "paperless office" is an office that has got rid of all forms of paper by converting them into digital documents. A scanner and electronic Document Management Software (DMS) are the main components required to make your office a paperless office.

A scanner captures and converts paper documents into electronic formats that can be managed and retrieved using document management software.

Although the goal of a paperless office might be difficult to achieve, document management software systems make it easy for an organization to quickly move to a "less paper" system of working.

Benefits of a paperless office software

Why go paperless? As you gradually switch to a paperless office, converting all documents to digital formats, your organization benefits in several ways:
  1. Save space for better use
    Capturing paper documents and storing them electronically saves usable office space so you can make better use of expensive office real estate. Sometimes, it may also be possible to eliminate costs of warehousing completely.
  2. Improved security
    Provides increased security for the information as users need to be authenticated to the DMS and sometimes even require special permission to access the information.
  3. Disaster recovery
    Safeguards against disasters as it is far easier to make multiple backups of the entire digital library than to make copies of paper based documents that would again create a storage problem.
  4. Remote access
    Some DMS solutions offer remote access to your important documents and information.
  5. Help with compliance
    Some industries are required to use systems that help keep their records transparent before government authorities and the public. Document management systems make it easy to comply with requirements of laws such as the Sarbanes-Oxley Act (SOX) in the financial sector and HIPAA in the medical field.
  6. Environmental benefits
    Reduced usage of and dependency on paper results in fewer trees being chopped down and a decrease in pollution levels in the atmosphere.

How do I make my office paperless?

As discussed above, you can move toward a paperless office by getting a scanner and electronic document management software. A DMS with OCR (Optical Character Recognition) is an added advantage. A powerful Document management software solution helps you capture, create, file, search and retrieve documents; it also helps you in filing, securing, archiving and distributing the documents; and in designing and managing workflows.

Globodox and Sohodox come equipped with basic document management features including OCR. Globodox is an enterprise document management software solution that comes with advanced security features as well as support for high-end databases.

Discover the features of Globodox in detail. You can evaluate a fully-featured Globodox free for 30 days!

Read testimonials from some of our customers about Globodox.

Kontak kami untuk keperluan implementasi Paperless Office..

How to Cut Your Small Business Costs Using a Document Management System

The capacity of small businesses to absorb losses and cost escalation is usually lower than that of large enterprises. If you have kept your small business costs in check when times are good, chances are you will weather the storm during an economic downturn. The key is to not wait until a recession strikes, but to look for cost cutting strategies when the economic conditions are favorable. One major way to reduce costs is to streamline your small business operations by putting in place an electronic document management system. In this article, we look at some of the ways document management software helps reduce costs for your small office.
When choosing small business tools, companies usually do a cost-benefit analysis. It could be a decision based on simple mental calculation, but it helps. Investing in document management software is one such decision. The points below will show you how the benefits far outweigh the cost of acquiring such software.
Reduce costs of storing documents
When you keep documents in paper form, you need a physical place to store them. You may not have enough space to store documents within your office premises. That means storing paper files on an offsite location and paying rent. Also, a lot of the space you may have on your office premises may be blocked by filing cabinets and other similar furniture.
Document management systems are one of the best cost cutting strategies you can implement for your small business. They usually have built-in scanning software that allows you to convert all your paper files to digital format. Once you have scanned all your documents, you can choose to retain only those documents in paper form that you are legally required to. You can then shred and destroy most of your paper files. This not only eliminates the small business costs of offsite storage, it also frees up precious office space which you can then use for more productive activities. An added benefit is a big cost saving in stationery items; e.g. paper, files, folders, clips, markers etc.
Avoid time overruns
This is another way to save your small business costs. In business – be it large or small – time equals money. Creating and maintaining a massive archive of paper documents takes up endless business hours, possibly resulting in time overruns. In a growing economy, a time overrun could mean escalated costs, which in turn could reduce your company’s profits. Using document management software eliminates the need to hire workers to carry out routine tasks like filing; indexing etc. as such tasks are easily done by your regular staff. This results in work getting done faster.
Maintain business continuity
Let us say you have all or most of your documents in paper form or in digital format, but on Windows Explorer’s file management system. In the event of a disaster, you lose all your paper records and your computers too breakdown beyond repair. How will you make good your efforts of several years of collecting and managing data? If you use a document management system, you will find this simple! Well-designed solutions allow for easy online backup. In the event of a disaster, your documents are absolutely safe. In hardly any time and with very little effort, you can retrieve all your document archives! This benefit, read in conjunction with the previous point on time overruns, will give you a good idea of the magnitude of small business costs you can save in terms of time, effort and money, by having a document management system in place. You can get back to work in no time and maintain continuity of business.
Get free support and upgrades
How do you feel when the gadget or software you buy malfunctions after using it just a few days? Isn’t it a familiar feeling for many of us! Or a few weeks later a higher version of the same product is released for only a few dollars more. You wish you had waited a few more days and bought the latest version instead. With a good document management software vendor, you need not worry about these issues. They usually include free version upgrades and email support for up to one year from the date of purchase. This translates into a cost saving, as you need not call a technician to iron out issues faced by you, neither do you need to do away with your old version and buy the latest one all over again.
If you want to keep your small business costs in check, investing in document management software is one of the best decisions you could make. Success stories from organizations the world over prove this. Whether you look at other cost cutting strategies or not, take the first step and invest in a good electronic document management system – you won’t ever regret your decision.

Kontak kami untuk keperluan solusi document management Anda..