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We help to build, access and manage your datacenter and server rooms

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We help structure your cabling, Fiber Optic, UTP, STP and Electrical.

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Monitor your hardware, software, network (ITOM), maintain your ITSM service .

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Wednesday, January 21, 2009

Bad Economy to boost Managed Services

The signs are clear and visible. 2009 is going to be a year of serious recession resulting in cost cutting and downsizing across millions of companies irrespective of size. As companies try to squeeze every penny spent, investments on IT and IT management will come to a halt in large and medium enterprises. Small and medium enterprises (SME) won’t be able to bear the brunt of this deepening recession and will most likely close down their one man IT shops and start looking out for inexpensive alternatives. This calls for a new breed of managed service providers who could offer vital IT services at a fixed and inexpensive price point.
Challenges in offering MSP Services

The common challenges MSPs face are:

1. What services to offer
2. Services to be offered at what price
3. How to transition clients to MSP services with ease.

While desktop management, network management & helpdesk services are what most of the clients expect, they expect the services to be highly cost-effective than to go themselves.

MSP Solution offers a completely automated solution at an affordable price point that helps MSPs to not only reduce their framework cost, but also reduce their operational costs and be cost-competitive. It also allows MSPs to give a thirty day free trial to their clients without any additional charge that helps for a smooth transition of clients to MSP Services.
ManageEngine MSP Solution

MSP solution from ManageEngine helps MSPs provide all possible services to their clients line Desktop Management, Network management, Help desk services, Professional services automation, Website monitoring , etc. at affordable price point. With MSP solutions MSPs can increase their profitability while even reducing cost to the customer. ManageEngine has three products that help MSPs achieve their goals.

1. MSP Center Plus – The complete MSP Platform for MSPs to provide all IT services to clients
2. – Hosted Website monitoring service.
3. Desktop Central(Distributed) – Desktop Management software for multiple sites.

The Ultimate Hospital Management with FacilitiesDesk

Hospital facilities need consistent maintenance management and persistent control of the utility of hospital assets and equipments to maintain a clean and healthy environment. Maintenance has a vital role in running the hospital or clinic facility seamlessly. Healthcare facilities can use software application to help track maintenance like both preventive and services of assets like Hospital furniture, generators, and pricey surgical equipment and tools. Hospital maintenance software helps in knowing how much is being spent on any particular part of the building or type of maintenance issue. Service requests/work-orders need to be responded to speedily and efficiently and preventive maintenance schedules need to be set up in order to provide a clean, healthy environment, without intrusion.

FacilitiesDesk is a powerful, flexible, easy to use facility management system and is designed and developed to deliver real conceivable benefits to infrastructures like hospitals and clinics. And more importantly it is backed by reliable and dynamic FacilitiesDesk support.

This integrated facility software helps multi specialty hospitals, to cover a wide range of hospital administration and facility management processes. This end-to-end facility tool provides relevant information across the hospital to support effective decision making for patient helpdesk, hospital administration and critical asset management, in a seamless flow.

The objective is to provide an integrated solution for the hospital, which

* Helps in efficient hospital management
* Improve hospital administrative work efficiency
* Perk up Fiscal control
* Eliminate chances of Pilferage
* Enable the growth of the hospital

What you need?

* Be fully informed about the vital stats of the hospital facilities
* Lesser dependency on middle and lower management and hence full control on the staff
* Take corrective actions on your flaws based on instantly available data updates
* Helps you to plan for future activity like preventive maintenance, move management.
* Ultimate Aim - Effective operation of the hospital facility for better patient care with efficiency

Here is your Facility management software solution: FacilitiesDesk

* FacilitiesDesk streamlines the facility operations and information flow in the hospital to synergize the resources namely staffs, equipments, facility through its integrated modules
* This software facilitates hospital-wide Integrated Information System covering all functional areas like facility maintenance on demand and on preventive basis, hospital resources management etc.
* Its core modules smooth the progress of hospitals' operation thereby augmenting the overall Hospital Image. FacilitiesDesk bridges the information gap across the hospital.
* FacilitiesDesk eliminates the most of the business problems like Productivity enhancements, Maintenance service, facility Management, Resources tracking problems, Pilferage, etc.

Key Features

* FacilitiesDesk is a fully-integrated, Hospital Information System Solution.
* This FacilitiesDesk gives a total integration of HelpDesk systems, Facility administrative system, and departmental subsystems within a hospital.
* It allows for scalability, reliability, efficient data processing, quick decision making, reduced maintenance and overheads.
* The data is stored in a single database providing real time data across applications throughout the hospital. Since all the data is stored centrally, it can be viewed simultaneously from multiple terminals giving all departments' access to timely, up-to-date patient information.
* FacilitiesDesk offers a foolproof data security without user intervention to archive data.
* FacilitiesDesk is a comprehensive information system dealing with all aspects of information processing in a hospital. This encompasses human (and paper-based) information processing as well as data processing machines.
* As an area of Medical Informatics the aim of FacilitiesDesk is to achieve the best possible support of patient care and administration by electronic data processing.

By delivering full visibility and synchronization of patient rooms, tasks, equipment, and services for ideal patient throughput and hospital management, FacilitiesDesk provides the necessary workflow tools to maximize patient satisfaction, while at the same time improving hospital infrastructure profitability.

Computerized Maintenance Management Software

If you are looking for a pure CMMS (Computerized Maintenance Management Software) the Standard Edition will fit you. It has Maintenance management, Asset Management and tracking, KnowledgeBase, Purchase and Contract Management and Reports to help you manage and track work orders.

* Maintenance management - Optimizing maintenance management can save your organization a considerable percentage of its maintenance contract charge. The integrated maintenance mangement system in FacilitiesDesk helps you to generate the following requests.
o Preventive maintenance or Scheduled maintenance management
o Breakdown maintenance request management
o Tracking and monitoring the work orders
* Asset management and Tracking - Manage complete database of resources and track their usability status.
* Purchase Orders Management - Carry out the complete cycle from creating a purchase order to passing it over approval stage and closing the same. Also tracking the purchase order on need basis as a reference.
* Contracts Management - Similar to purchase order this feature offers creation, management and tracking of Contracts effectively.
* Reports - Generation of n number of Reports with varied permutations and combinations of various maintenance management and asset management parameters.
* KnowledgeBase - Comprehensive self customizable knowledge portal for various maintenance management activities which helps resolving recurring breakdown maintenance issues and in carrying out repeated preventive maintenance tasks.
* User-Friendly Configuration Wizard - The CMMS Configuration wizard will help you with the initial self customized setup of the AdventNet ManageEngine® FacilitiesDesk.

BRAND-REX produk Structure Cabling System unggulan

Kantor Pelayanan Pajak (Main Tax Office) Jl.Ridwan Rais telah selesai mengimplementasikan solusi Structure Cabling System dengan menggunakan produk BRAND-REX (, baik untuk koneksi Fiber Optic, Cat5e dan Cat6.

Kami bangga melayani Kantor Pajak dalam implementasi besar ini.

SendQuick for PT. Mitshui OSK Lines

Seiring dengan perkembangan teknologi, khususnya penggunaan SMS, maka PT. Mitshui OSK Lines Indonesia melirik penggunaan teknologi SMS untuk menjawab interaksi dengan pelanggannya, dan pilihan yang tepat jatuh kepada SendQuick Entera dari Talariax Pte Ltd Singapore.

Kami mengucapkan selamat atas sukses nya implementasi SendQuick Entera.