Fitur AppManager - Application Discovery and Dependency Mapping
Salah satu fitur terbaru dari AppManager adalah ADDM. Dengan ADDM maka kita akan dengan mudah membuat relasi dan map aplikasi. Dan tentu saja melihat statusnya terkait dengan bisnis kita. Application Discovery and Dependency Mapping (ADDM) To track dependencies, IT infrastructure has relied on conventional techniques such as endless spreadsheets and extensive audits. But the proliferation of virtualized data centers, cloud, and micro services, has made it increasingly difficult to track dependencies using these archaic methods. Now, appl…
5 KOMPONEN ITSM YANG BISA DIINTEGRASIKAN DENGAN IT AUTOMATION
Actionable Service Catalog: A service catalog is an organized and curated collection of any and all business and information technology-related services that can be performed by, for, or within an enterprise. An actionable service catalog enables self-service and a user can request for the services on demand. To maximize the value of automation, it should be exposed to users as services and positioned in the enterprise service catalog. Care should be taken to make sure accessibility and security of the service is taken care by exposing th…
10 komponen untuk sederhanakan manajemen Helpdesk
Dalam diskusi minggu ini, saya mengingat kembali bagaimana agar perusahaan/instansi bisa melakukan manajemen helpdesknya dengan simple but powerfull. Berikut artikelnya 10 Components to Simplify Help Desk Management The following information was contributed by the developers of the Help Desk Management Kit: Achieving and maintaining a successful Help Desk operation can depend on a number of pre-requisites that need to be in place. These components have been identified from surveys covering a wide range of help desk facilities. 1. Set …
Integrasikan NMS Anda dengan helpdesk
Automatically Convert Network Alarms into Tickets. Restore Services Sooner. Convert network alarms from OpManager into tickets in ServiceDesk Plus, with a simple email trigger or API level integration. Notify your IT help desk technicians of any network outages, alarms, and subsequent ticket creation in ServiceDesk Plus. Automate the process of categorizing, prioritizing, and assigning tickets to technicians based on predefined error conditions. When the outage is resolved, automatically close incidents created in ServiceDesk Plus.��…
Monitoring MongoDB dengan PRTG
Sensor of the Week: MongoDB System Health Sensor Monitor the Health Status of Your MongoDB Server via HTTP Today's information architecture relies heavily on databases. Whether you use Microsoft SQL, MySQL, PostgreSQL, Oracle SQL or MongoDB—the health of your database server is an essential value to monitor in order to guarantee fast and reliable database access. After having already presented the WMI Microsoft SQL Server sensor , in this blog article you'll learn about how you can monitor your MongoDB server with PRTG N…
Monitoring Google Analytic , Google Drive , Microsoft OneDrive dan Dropbox dari PRTG
Ada hal yang menarik dengan PRTG. Ternyata bisa digunakan untuk monitoring banyak hal,termasuk monitoring Google Analytic, Google Drive, Microsoft OneDrive dan Dropbox, hanya dari layar dashboard PRTG kita.. PRTG Cloud Sensors - Part 1: Monitor Google Analytics & Drive, Microsoft OneDrive and Dropbox New Sensor Types to Monitor Your Favorite Cloud Services In February this year, our CEO Dirk Paessler shared some words on how to set up a cloud policy before entering the cloud with you. Since then, eight months have passed a…
DEKSTOP CENTRAL kembali ada di MAGIC QUADRANT
Magic Quadrant for Client Management Tools 11 June 2015 ID:G00264801 Analyst(s): Kevin Knox , Terrence Cosgrove VIEW SUMMARY Despite being a relatively mature technology, new product capabilities and diverging vendor strategies make selecting a client management tool vendor as challenging as ever for end-user computing and support managers. Market Definition/Description End-user computing and support organizations use client management tools (CMTs) to automate system administration and support functions that would ot…
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